Transaction Processing Unit Manager

Mphasis Ltd; Chennai; In loco; INR 900.000 - 1.500.000; Tempo pieno

Descrizione del lavoro

Transctn Procng Ut Mgr role at Mphasis Ltd in Chennai requires handling a team with 2+ years of team management experience and strong exposure to banking and capital markets processes. You will interface with clients and internal stakeholders, drive performance, and lead regular appraisals and client meetings.

The ideal candidate possesses excellent communication, decision-making, and mentoring skills, with proficiency in MS Office and reporting, plus the ability to work under pressure.

Competenze

• 4-7 years overall experience with minimum 2 years in team handling.
• Knowledge in Banking and capital markets (assets & fund services, fund accounting, derivatives pricing).
• Graduation completed and valid passport.

Mansioni

• Interface between the team and internal/external customers and/or company.
• Motivate the team and ensure career advancement with timely feedback and counseling.
• Provide constructive feedback and ensure team performance.
• Conduct performance appraisals and monthly one-to-ones.
• Manage daily client meetings.

Conoscenze

People Management

Client Management

Risk Management

SLA Adherence

Communication

Decision Making

MS Office

Reporting

Time Management

Team Motivation

Emotional Intelligence

Conflict Resolution

Pressure Handling

Lean Six Sigma

Formazione

Graduation

Descrizione del lavoro

Transctn Procng Ut Mgr Job Description

Job Summary – Overall 2+ years of team handling experience.

Knowledge and/or experience in Banking and capital markets such as Assets & Fund services, Fund Accounting, Derivatives pricing, Cash Reconciliation, Trade operations, Trade settlements, Trade reconciliation etc.

Role & Responsibilities:

• Manage team effectively and become a successful interface between the team and internal/external customers and/or company
• Be directly responsible towards fostering the development of the team by motivating them and ensuring career advancement and a long-lasting and fruitful relationship of the team with the Company through timely & constructive feedback and counseling
• Provide constructive feedback from time to time and ensure performance of the team
• Conduct performance appraisals and monthly one to ones
• Should manage daily client meetings

Skills/Domain required:

• People, Client and Risk Management SLA and Team Management
• Good communication and decision-making skills
• MS Office and Reporting skills
• Time management skill
• Collaborative and team player
• Ability to motivate the team
• Critical thinking skills as well as emotional intelligence
• Ability to deal with disciplinary/conflicting situations
• Ability to perform under pressure
• Industry certifications will be an added advantage (NISM, NCFM etc..)
• Certification in Lean Sixsigma Yellow/Green belt is an added advantage but not mandatory.

Process Requirement:

• Valid Passport
• Graduation
• Shift – Night (Flexible)
• 4-7 years overall exp and minimum 2 years of Team handling experience
• Domain – Should have in-depth knowledge ( Knowledge in Banking and Capital markets will be an added advantage)

Selection Process:

• Initial screening by HR
• Personal Interview by panelists
• Final Round with PDH

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.