Transctn Procng Offcr

Mphasis; Bengaluru; On-site; INR 179,000 - 290,000; Full time

Job summary

Mphasis Limited invites applications for the Trainee Transaction Processing Officer role in Bangalore or Pune. The position targets 2024 graduates and postgraduates, requiring good communication, typing speed, and willingness to work in flexible shifts in an office-based environment.

You will process tasks per SLA, resolve client queries by email, and adhere to policies while working from the office.

Qualifications

• Excellent written and verbal communication required.
• Strong analytical, logical, and problem-solving abilities.
• Typing speed of 30 WPM with high accuracy (90%).
• Willingness to work in flexible shifts and multitask.
• Ability to work in a team and manage stress under SLA targets.

Responsibilities

• Process tasks as per defined process SLA and provide solutions within timelines.
• Meet KRAs through productivity, accuracy, product knowledge, and adherence to schedule.
• Understand client requirements and resolve queries via emails.
• Adhere to company compliances and policies.
• Work entirely from office.

Skills

Communication skills

Analytical skills

Typing speed

Teamwork

Work under pressure

Flexible shifts

Self-starter

Tools

MS Word

MS Excel

Job description

Requirement for the Position of Trainee Transaction Processing Officer

Company: Mphasis Limited

About Mphasis

Mphasis has been a leading provider of core IT services to global marquee customers for over 25 years; bringing in best- of-class expertise in the foundational services of Application Development and Maintenance, Infrastructure Services. To this existing suite of services, Mphasis has been nimble and agile in integrating and building specialization to enable futureproofing of the organization as well as its customers.

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. For more details Please login to our website .

Target Audience:

2024 Graduates and Postgraduates from recognized universities can apply. Tech background will not be

Locations of work:

Bangalore and Pune.

Level:

1

Band:

5

Pre-requisites

• Candidate must be an Indian citizen.
• Candidate should not have any backlog for participating in the hiring process.
• Candidate must have good communication skills.
• candidate must be willing to work in any of Mphasis' operating locations.
• Candidate must be flexible to work in any shift as per business requirement.
• Candidate must possess a valid Government issued identification document.

Profile, Designation:

Trainee Transaction Processing Officer

Skills

• Good communication skills (Written & Verbal)
• Good Analytical, logical, and reasoning skills.
• Must have basic skills in usage of MS word and MS excel.
• Good keyboard skills need to be able to toggle between many screens with speed and must be able to type with 30WPM and 90 percent accuracy.
• Must be willing to work in flexible shifts, multitask and be adaptable to change.
• Self-starter with an ability to work in a team environment.
• Must be able to handle the stress and pressure of SLAs.

Job Description

• Processing tasks assigned as per defined process SLA and providing solutions within the timelines.
• Meeting individual KRAs through productivity, accuracy, product knowledge, and schedule adherence.
• Understanding client requirement and resolving queries through emails.
• Adhering to company’s compliances and policies.
• Completely work from office

Thank you!