Trainee Transaction Processing Officer

codingcircle; Chennai; On-site; INR 167,400 - 279,000; Full time

Job summary

A leading tech services company is seeking a Trainee Transaction Processing Officer in Chennai. The role is full-time and targeted at freshers with a degree. Candidates should type at least 30 WPM with high accuracy. Responsibilities include a customer-focused approach, adherence to business processes, and achieving productivity targets. Willingness to work flexible shifts is essential. This position offers a great opportunity for those starting their careers in a supportive work environment.

Qualifications

• Freshers with 0-1 years of experience in relevant fields.
• Professional and courteous in all interactions.
• Willing to work flexible shifts from the office.

Responsibilities

• Customer focused with a strong attitude.
• Follow pre-defined business processes accurately.
• Meet all defined targets like productivity and accuracy.

Skills

Typing at 30 WPM with 95% accuracy

Basic skills in MS Word and MS Excel

Good communication skills (written and spoken)

Interpersonal skills

Ability to work in a Back-Office Operations environment

Adaptability to changing demands

Education

Under Graduates & Graduates (10+2+3), preferred B.Com, B.B.M, B.B.A, BCA

Job description

Mphasis Chennai Full-time Fresher Not Disclosed Posted 7 days ago

Company :- Mphasis
Job Role :- Trainee Transaction Processing Officer
Location :- Pune , Chennai
Experience :- 0 – 1 Years
No. Of Openings :- 1Opening

Technical Skills:

• Looking for Under Graduates & Graduates (10+2+3), preferred B.Com, B.B.M, B.B.A, BCA
• Must be able to type at 30 WPM with 95% accuracy (as per test results on typing software)
• Must be professional and courteous in all interactions with clients and staff
• Must have basic skills in usage of MS Word and MS Excel
• Must have strong interpersonal, good communication (write & speak) skills (comprehend and action written customer requests)
• with a desire to work in a Back-Office Operations environment
• Must be able to meet the set targets and work overtime as required
• Stand for periods of time during meetings and/or other group events
• Willingness to work in flexible shifts
• Willingness to work from office

Job Summary –

• Customer Focused Attitude
• Willing to work in night and rotation shift
• Accurately follow pre-defined business process
• Ability to work within a team
• Adaptable to changing demands and conditions
• Ability to communicate at all levels and good communication skills
• Staying current with knowledge of products/processes and services offered by the client
• Ensure 100% adherence to schedule

Meeting all defined targets like productivity, accuracy, product knowledge, schedule adherence and maintenance of requisites

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.