Sr Transctn Procng Off

Mphasis; Maharashtra; Sur place; INR 300 000 - 520 000; Plein temps

Résumé du poste

Mphasis invites applications for a Back-Office Operations role in Maharashtra to support investment banking clients. You will review account opening and maintenance paperwork, enter customer details per SOPs, and perform data quality checks to ensure accuracy.

Required are a Bachelor’s or higher with 70% aggregate, 2+ years in investment banking, knowledge of capital markets, and proficiency in MS Word/Excel. Typing at 30 WPM, strong communication, and flexibility with shifts are essential.

Qualifications

• Aggregate 70% in Bachelor’s or Postgraduate degree.
• 2+ years in Investment Banking domain.
• Knowledge of capital markets (shares, IB players, trade date).
• Typing at 30 WPM with 95% accuracy.
• Proficient in MS Word and MS Excel.
• Strong interpersonal and communication skills.
• Willingness to work in flexible shifts.
• Ability to multi-task and work overtime as required.

Responsabilités

• Review the account opening, account maintenance, and move money paperwork and enter the customer details based on the procedures defined in SOPs.
• Perform quality check on the data captured in the client platform and ensure highest standard of accuracy.
• Process application forms based on the priority defined by the client.
• Identify the customer request and route to the appropriate department.
• Handle the tasks assigned and provide resolutions within the timeliness.
• Meet defined targets for productivity, accuracy, product knowledge and schedule adherence.

Connaissances

Typing 30 WPM

Interpersonal skills

Communication skills

Formation

Bachelor’s / Postgraduate degree with 70% aggregate

Preferably B com, BBM, BCA, BBA or MBA

Outils

MS Word

MS Excel

Description du poste

Job Description

Job Summary –

• Review the account opening, account maintenance, and move money paperwork and enter the customer details based on the

procedures defined in standard operating procedures

• Perform quality check on the data captured in the client platform and ensure highest standard of accuracy
• Process application forms based on the priority defined by the client
• Identifying the customer request and indexing the same to the appropriate department
• Handling the task assigned and providing resolutions within the timeliness
• Meeting all defined targets like productivity, accuracy, product knowledge and schedule adherence

Meeting all defined targets like productivity, accuracy, product knowledge, schedule adherence and maintenance of requisites

Technical Skills

Years of experience needed – NA

• Educational qualification – Bachelors/Post Graduate degree aggregate of 70%. Preferably B com, BBM, BCA, BBA and MBA
• Must have 2+ years of work experience in Investment Banking Domain
• Good Knowledge on Capital markets such as shares, key players in IB world, Trade date, etc.
• Must be able to type at 30 WPM with 95% accuracy (as per test results on typing software)
• Must be professional and courteous in all interactions with clients and staff
• Must have basic skills in usage of MS Word and MS Excel
• Must have strong interpersonal, excellent communication (write & speak) skills (comprehend and action written customer requests)

with a desire to work in a Back-Office Operations environment

• Must be able to multi-task and be adaptable to change
• Must be able to meet department expectations, handle repetitive work, and work overtime as required
• Must be able to sit for long periods of time while entering data or performing other sedentary duties
• Stand for periods of time during meetings and/or other group events
• Willingness to work in flexible shifts

Certifications Needed:

NA

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.