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CIEL HR is seeking a Head of Learning and Development to provide strategic leadership and oversee the L&D function across stores, corporate offices, regional teams, and other locations. You will shape learning strategies, identify development needs, and ensure measurable impact on performance and business outcomes.
The role requires 10+ years in L&D, strong leadership, and experience in managing large, multi-location programs, with proficiency in instructional design, LMS, and vendor management.
The Head Learning and Development is responsible for providing strategic leadership and overall
direction to the Learning and Development function of Ltd. The role oversees the
development and execution of organization-wide learning strategies, ensuring that employees across
stores, corporate functions, regional teams, and other locations have the required knowledge, skills, and
capabilities to achieve business objectives. The role builds upon the Manager Learning and
Development function, which covers learning strategy, training needs analysis, curriculum development,
training delivery, leadership development, technology integration, vendor management, performance
evaluation, and budget management.
The position leads the overall L&D portfolio through the Manager – Learning and Development and
ensures effective functioning of the wider L&D team comprising Assistant Managers – Learning and
Development, Senior/Executive – Instructional Design, Business Coaches, Product Coaches, Training
Coordination and other L&D resources. The role partners with senior management and functional heads
to build a continuous learning culture and ensure measurable impact of learning initiatives on employee
performance and business outcomes.
Educational Qualification
Administration, Psychology, or a related field is preferred.
Coaching, or related areas will be an advantage.
Experience
Development, Capability Development, or a related function.
preferred.
frontline workforce environment will be an advantage.
simultaneously.
management, and training evaluation is preferred.