Trainer General Duty Assistant

Orion; Mirza; On-site; INR 600,000 - 800,000; Full time

Job summary

Orion in Mirza, Assam seeks a Trainer in Food & Beverage Service to deliver training on service operations and etiquette for hospitality candidates. The role focuses on enhancing employability in hotels, restaurants, and catering sectors.

The trainer will conduct practical demonstrations, develop lesson plans, assess trainee performance, and coordinate with placement teams to assist job opportunities. Strong communication and classroom facilitation skills are essential.

Qualifications

• Experience delivering F&B service training and modules.
• Graduate or Diploma in hospitality with food safety awareness.
• Prior teaching or training exposure is beneficial.

Responsibilities

• Deliver training on basics of F&B service and service sequence.
• Train on table service, buffet, and room service operations.
• Instruct on order-taking, billing, and customer etiquette.
• Conduct demonstrations, role plays, and grooming coaching.
• Develop lesson plans, modules, and assessments.
• Coordinate with placement teams for job opportunities.
• Maintain training records and provide trainee feedback.

Skills

F&B service

Communication

Training

Customer handling

MS Office

Education

Graduate in Hotel Management

Diploma in Hotel Management

Certification in Food Safety

Tools

MS Office

Job description

Job Title: Trainer Food & Beverage Service Associate

Department: Training & Development
Location: [Mirza Assam]
Reporting To: Training Manager / Project Head

Job Summary:

The Trainer Food & Beverage Service Associate is responsible for delivering training on food and beverage service operations, ensuring candidates are equipped with industry-relevant skills, service etiquette, and customer handling abilities. The role focuses on enhancing employability in hospitality sectors such as hotels, restaurants, and catering services.

Key Responsibilities:

• Deliver training on:
  • Basics of Food & Beverage service
  • Types of service (table service, buffet, room service, etc.)
  • Restaurant setup, table laying, and service sequence
  • Order taking and billing procedures
  • Guest interaction and service etiquette
  • Hygiene, sanitation, and food safety standards
  • Handling complaints and customer satisfaction
• Conduct practical demonstrations and role plays
• Train candidates on grooming standards and professional behavior
• Develop lesson plans, training modules, and assessment tools
• Monitor trainee performance and provide regular feedback
• Conduct assessments, mock interviews, and placement readiness sessions
• Maintain training records, attendance, and reports
• Coordinate with placement teams for job opportunities
• Ensure adherence to project guidelines and industry standards

Key Skills & Competencies:

• Strong knowledge of F&B service operations
• Excellent communication and interpersonal skills
• Training and facilitation skills
• Demonstration and practical teaching ability
• Classroom and batch management
• Basic computer knowledge (MS Office, email)

Educational Qualification:

• Graduate / Diploma in Hotel Management / Hospitality / Food & Beverage Service
• Certification in Food Safety (preferred)

Experience:

• Minimum 25 years of experience in F&B Service (Hotels/Restaurants/Catering)
• Prior training or teaching experience is an added advantage