Hiring Assistant Manager QSR Training

2coms; Kolkata District; On-site; INR 640,000 - 800,000; Full time

Job summary

2coms in Kolkata is seeking an experienced Assistant Manager Training to lead hands-on QSR and restaurant staff training. The role focuses on SOP compliance, assessments, and backing new outlet openings and operational initiatives.

The candidate will conduct induction, onboarding, and ongoing skill development, training teams on SOPs, customer service, and food safety, and will develop content and SOP modules for various locations.

Qualifications

• Strong hands-on experience in QSR Training mandatory.
• Experience in QSR / Food & Beverage industry mandatory.
• Exposure to multi-outlet restaurant operations preferred.
• Excellent communication, presentation, facilitation and coaching skills.
• Strong understanding of frontline restaurant training and operational SOPs.
• Willingness to travel across outlets for training, assessments and audits.
• Graduate / Diploma in Hotel Management, Hospitality, HR, Training & Development, or related field.

Responsibilities

• Conduct induction, onboarding, refresher and skill-development training.
• Train restaurant teams on QSR operations, SOPs, customer service, food safety, hygiene and product knowledge.
• Develop training content, manuals, presentations, assessments and SOP modules.
• Conduct practical and on-the-job training across outlets.
• Identify training needs based on performance and operational gaps.
• Coordinate with Operations, HR and Outlet Managers for training schedules.
• Conduct skill assessments, training evaluations and outlet training audits.
• Support new outlet openings, menu launches and operational transitions.
• Coach managers, supervisors and internal trainers.

Skills

QSR Training

Staff Training

Coaching

Customer service

Presentation skills

Education

Hotel Management

Hospitality

Training & Development

Job description

SUMMARY

• Location: Kolkata
• Industry: QSR / Food & Beverage
• Experience: 3 years relevant QSR Training Experience Mandatory
• Salary: Up to 8 LPA
• Gender: Male
• Travel: Outlet visits across locations required

Job Summary

We are looking for an experienced Assistant Manager Training with strong hands-on experience in QSR / Food & Beverage training. The role will focus on training restaurant teams, ensuring SOP compliance, conducting assessments, and supporting new outlet openings and operational initiatives.

Key Responsibilities

• Conduct induction, onboarding, refresher and skill-development training.
• Train restaurant teams on QSR operations, SOPs, customer service, food safety, hygiene and product knowledge.
• Develop training content, manuals, presentations, assessments and SOP modules.
• Conduct practical and on-the-job training across outlets.
• Identify training needs based on performance and operational gaps.
• Coordinate with Operations, HR and Outlet Managers for training schedules.
• Conduct skill assessments, training evaluations and outlet training audits.
• Support new outlet openings, menu launches and operational transitions.
• Coach managers, supervisors and internal trainers.

Requirements

• Strong hands-on experience in QSR Training Mandatory.
• Experience in QSR / Food & Beverage industry Mandatory.
• Exposure to multi-outlet restaurant operations preferred.
• Excellent communication, presentation, facilitation and coaching skills.
• Strong understanding of frontline restaurant training and operational SOPs.
• Willingness to travel across outlets for training, assessments and audits.
• Graduate / Diploma in Hotel Management, Hospitality, HR, Training & Development, or related field.