Air Ticketing Executive

Jhakaas Holidays pvt. ltd.; Surat; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Professional growth opportunities

Positive and dynamic work environment

Job summary

Jhakaas Holidays pvt. ltd. is seeking an experienced Air Ticketing Executive to join our team in India. The role involves managing domestic and international flight reservations, issuing, reissuing, canceling and refunding tickets, and coordinating with customers throughout the process.

The ideal candidate will handle inquiries, maintain accurate records and work under pressure to meet daily targets while contributing to a positive and dynamic work environment.

Qualifications

• Experience in air ticketing and reservations.
• Handling domestic and international tickets.
• Able to issue, reissue, cancel and refund tickets.

Responsibilities

• Handle Domestic & International Air Ticketing.
• Make flight reservations and issue tickets accurately.
• Handle reissue, cancellation, refund, and itinerary changes.
• Check fare rules, baggage allowance, and flight schedules.
• Coordinate with airlines, suppliers, and customers.
• Handle customer queries related to bookings and ticketing.
• Maintain accurate booking and ticketing records.
• Ensure timely follow-up and resolution of ticketing-related issues.
• Work efficiently under pressure and meet daily targets.

Skills

Air ticketing

Customer coordination

Job description

Job Summary

We are looking for an experienced and motivated Air Ticketing Executive to join our team. The candidate will be responsible for domestic and international flight reservations, ticket issuance, reissuance, cancellations, refunds, and customer coordination.

Key Responsibilities

• Handle Domestic & International Air Ticketing.
• Make flight reservations and issue tickets accurately.
• Handle reissue, cancellation, refund, and itinerary changes.
• Check fare rules, baggage allowance, and flight schedules.
• Coordinate with airlines, suppliers, and customers.
• Handle customer queries related to bookings and ticketing.
• Maintain accurate booking and ticketing records.
• Ensure timely follow-up and resolution of ticketing-related issues.
• Work efficiently under pressure and meet daily targets.

What We Offer

• Competitive Salary
• Performance-based incentives
• Professional growth opportunities
• Positive and dynamic work environment