Ticketing Executive

Blueberry Group; Jaipur; On-site; INR 300,000 - 500,000; Full time

Job summary

Blueberry Group seeks an airline reservations specialist to manage ticketing from booking to issuance using Amadeus/Galileo. You will handle passenger check-in, baggage, and boarding processes at the airport, and resolve changes, cancellations, or delays for customers.

The role requires accuracy in documentation and adherence to IATA standards. Strong communication and multi-tasking in a fast-paced environment are essential.

Qualifications

• 2-8 years of experience in a similar role within the aviation industry.
• Proficiency in GDS (Global Distribution System) such as Amadeus or Galileo.
• Strong knowledge of IATA regulations and industry standards for air travel.

Responsibilities

• Manage airline tickets from booking to issuance using Amadeus, Galileo systems.
• Process passenger check-in, baggage handling, and boarding procedures at the airport.
• Handle customer inquiries and resolve issues related to flight changes, cancellations, or delays.
• Ensure accurate documentation of all transactions and maintain records according to company standards.

Skills

GDS Proficiency

Customer Service

Airport Operations

Tools

Amadeus

Galileo

Job description

Roles and Responsibilities :

• Manage airline tickets from booking to issuance using Amadeus, Galileo systems.
• Process passenger check-in, baggage handling, and boarding procedures at the airport.
• Handle customer inquiries and resolve issues related to flight changes, cancellations, or delays.
• Ensure accurate documentation of all transactions and maintain records according to company standards.

Job Requirements :

• 2-8 years of experience in a similar role within the aviation industry.
• Proficiency in GDS (Global Distribution System) such as Amadeus or Galileo.
• Strong knowledge of IATA regulations and industry standards for air travel.