Flight Ticketing Executive (Amadeus & Galileo)

Endless Trips; Ahmedabad District; On-site; INR 240,000 - 360,000; Full time

Job summary

Endless Trips in Ahmedabad is seeking a Flight Ticketing Executive with Amadeus and Galileo expertise, 2-5 years' experience in flight bookings for B2B clients.

You will manage bookings, handle changes, coordinate with airlines and stakeholders, maintain passenger records, and ensure timely customer service and compliance with industry standards.

Qualifications

• Proficient in online B2B portals with a minimum of 2 years of experience.
• Strong knowledge of flight ticketing principles, including fare construction and rule application.
• Excellent communication and interpersonal skills to work effectively with clients and colleagues.
• Ability to work in a fast-paced environment and meet deadlines is essential.
• Strong problem-solving skills are needed to resolve complex issues.
• Familiarity with airline industry standards and regulations is required.

Responsibilities

• Manage flight bookings, cancellations, and amendments efficiently using different B2B portals for B2B clients.
• Provide excellent customer service to clients and respond to their queries professionally.
• Coordinate with airlines, hotels, and other stakeholders to ensure seamless travel arrangements.
• Maintain accurate records of flights, bookings, and passenger information.
• Troubleshoot issues related to flight delays, cancellations, or other disruptions.
• Collaborate with the team to achieve sales targets and improve customer satisfaction.

Skills

Flight ticketing

Customer service

Communication

Teamwork

Problem solving

Tools

Amadeus

Galileo

Job description

We are looking for a skilled Flight Ticketing Executive with expertise in Amadeus and Galileo systems to join our team based in Ahmedabad. The ideal candidate will have 2-5 years of experience in the field.

Roles and Responsibilities

• Manage flight bookings, cancellations, and amendments efficiently using different B2B portals for B2B clients.
• Provide excellent customer service to clients and respond to their queries professionally.
• Coordinate with airlines, hotels, and other stakeholders to ensure seamless travel arrangements.
• Maintain accurate records of flights, bookings, and passenger information.
• Troubleshoot issues related to flight delays, cancellations, or other disruptions.
• Collaborate with the team to achieve sales targets and improve customer satisfaction.

Job Requirements

• Proficient in online B2B portals with a minimum of 2 years of experience.
• Possess strong knowledge of flight ticketing principles, including fare construction and rule application.
• Demonstrate excellent communication and interpersonal skills to work effectively with clients and colleagues.
• Ability to work in a fast-paced environment and meet deadlines is essential.
• Strong problem-solving skills are needed to resolve complex issues.
• Familiarity with airline industry standards and regulations is required.