Territory Manager - TW Loans

SkillLabs; Thiruvallur District; On-site; INR 350,000 - 550,000; Full time

Job summary

SkillLabs in India is seeking a Sales Manager to lead a team of off-roll DMAs at the dealership network. You will verify customer documents, drive finance schemes, and maintain strong dealer relationships to meet daily targets.

You will coordinate branch visits, monitor DMA productivity, and ensure timely disbursement while guiding customers through KYC and scheme details. This role requires field work and strong sales orientation.

Qualifications

• 3–5 years of experience in Financial Services/Banking/NBFC/FMCG.
• Graduate or MBA degree.
• Strong sales drive with ability to manage DMAs and dealers.
• Knowledge of KYC and documentation verification.
• Ability to meet targets and handle enquiries.
• Willingness to travel for branch visits.

Responsibilities

• Lead a team of Off Roll sales DMAs to achieve targets at dealerships.
• Verify customer documents, scan and submit in ICAS within TAT.
• Drive sale of finance schemes inside/outside the dealership as targets.
• Maintain dealer relationships and address issues daily.
• Verify KYC and customer data per policy.
• Monitor competition activity at dealership and location.
• Maintain DMA productivity and network visits.
• Manage enquiries and follow up on open leads.
• Convert leads (web/tele/rural) to sales.
• Ensure timely disbursement and explain all schemes to customers.

Skills

Team management

Sales targets

KYC verification

Customer relationship

Enquiry handling

Lead conversion

Education

Any Graduate/MBA

Tools

ICAS portal

Job description

• Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target.
• Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers’ details in ICAS & submit it immediately. Physical agreement & repayment instrument despatch within prescribed TAT
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets
• Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis
• Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy
• Monitoring the competition activity in dealership & location
• Maintain & improve the productivity of DMAs
• ASC/ branch visit of dealer (Network Visit)
• Enquiry management & follow up on open enquiries
• Conversion of all leads (Web/Tele/Rural)
• Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
• Keep the ASM updated on daily basis w.r.t. targets vs achievements
• Maintain TAT for decision on case & speedy disbursement.
• Understand and explain all the schemes to customers

Roles and Reposibilities :-

• Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target.
• Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers’ details in ICAS & submit it immediately. Physical agreement & repayment instrument despatch within prescribed TAT
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets
• Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis
• Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy
• Monitoring the competition activity in dealership & location
• DCC cash deposition
• Maintain & improve the productivity of DMAs
• ASC/ branch visit of dealer (Network Visit)
• Enquiry management & follow up on open enquiries
• Conversion of all leads (Web/Tele/Rural)
• Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
• Keep the ASM updated on daily basis w.r.t. targets vs achievements
• Maintain TAT for decision on case & speedy disbursement.
• Understand and explain all the schemes to customers

Candidate Profile Required :

• Minimum 3-5 years of experience, preferably in Financial Services/Banking/FMCG/NBFC
• Any Graduate/ P.G./M.B.A
• Individual Performer