Territory Manager - TW Loans

SkillLabs; Chennai District; On-site; INR 400,000 - 700,000; Full time

Job summary

SkillLabs in Chennai is seeking a Sales Manager to lead a team of DMAs and drive sales and financial product penetration at dealerships. You will verify customer documents, input data in ICAS, and ensure timely delivery of documents and disbursement.

The role focuses on achieving targets through active enquiry management, lead conversion, and strong dealer collaboration, with emphasis on compliance and customer service.

Qualifications

• Minimum 3-5 years of experience in Financial Services/Banking/FMCG/NBFC
• Bachelor’s degree or MBA preferred
• Strong team management and client-facing skills

Responsibilities

• Manage a team of Off Roll sales DMAs to achieve dealership targets.
• Verify customer documents and input data in ICAS; arrange timely despatch of agreements.
• Promote and sell finance schemes to customers inside and outside the dealership.
• Maintain dealer relationships and address daily queries.
• Verify KYC and customer information as per company policy.
• Monitor competition activity at dealerships and locations.
• Drive enquiry management and lead conversion (Web/Phone/Rural).
• Ensure timely RC collection and speedy disbursement per targets.

Skills

Team leadership

Sales management

KYC verification

Customer relationship

Lead conversion

Documentation handling

Education

Graduate/MBA

Tools

ICAS

Job description

• Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target.
• Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers’ details in ICAS & submit it immediately. Physical agreement & repayment instrument despatch within prescribed TAT
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets
• Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis
• Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy
• Monitoring the competition activity in dealership & location
• Maintain & improve the productivity of DMAs
• ASC/ branch visit of dealer (Network Visit)
• Enquiry management & follow up on open enquiries
• Conversion of all leads (Web/Tele/Rural)
• Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
• Keep the ASM updated on daily basis w.r.t. targets vs achievements
• Maintain TAT for decision on case & speedy disbursement.
• Understand and explain all the schemes to customers

Roles and Reposibilities :-

• Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target.
• Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers’ details in ICAS & submit it immediately. Physical agreement & repayment instrument despatch within prescribed TAT
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets
• Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis
• Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy
• Monitoring the competition activity in dealership & location
• DCC cash deposition
• Maintain & improve the productivity of DMAs
• ASC/ branch visit of dealer (Network Visit)
• Enquiry management & follow up on open enquiries
• Conversion of all leads (Web/Tele/Rural)
• Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
• Keep the ASM updated on daily basis w.r.t. targets vs achievements
• Maintain TAT for decision on case & speedy disbursement.
• Understand and explain all the schemes to customers

Candidate Profile Required :

• Minimum 3-5 years of experience, preferably in Financial Services/Banking/FMCG/NBFC
• Any Graduate/ P.G./M.B.A
• Individual Performer