Territory Manager - TW Loans

SkillLabs; Ghaziabad District; On-site; INR 500,000 - 700,000; Full time

Job summary

SkillLabs is hiring for a field sales leadership role in Ghaziabad. You will manage a team of DMAs, verify customer documents, and ensure timely submission of agreements and repayment instruments. You will drive finance scheme sales within and outside the dealership network.

The role requires 3-5 years of relevant experience in financial services or FMCG/NBFC, with a graduate or MBA qualification. You will nurture dealer relationships, monitor competition, and aim for high conversion of leads

Qualifications

• 3-5 years of experience in financial services/banking/NBFC or FMCG
• Graduate/MBA preferred
• Proven ability to meet targets and work independently

Responsibilities

• Manage a team of Off Roll sales DMAs to achieve dealership targets
• Verify customer documents (KYC, personal info) and input details in ICAS
• Drive sale of finance schemes to customers inside/outside dealerships
• Maintain dealer relationships and resolve queries on a daily basis
• Monitor competition activity at dealership and location
• Ensure timely disbursal and adherence to TAT

Skills

Sales management

Team leadership

KYC verification

Lead conversion

Customer relationship

Education

Any Graduate

MBA

Tools

ICAS

Job description

• Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target.
• Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers’ details in ICAS & submit it immediately. Physical agreement & repayment instrument despatch within prescribed TAT
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets
• Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis
• Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy
• Monitoring the competition activity in dealership & location
• Maintain & improve the productivity of DMAs
• ASC/ branch visit of dealer (Network Visit)
• Enquiry management & follow up on open enquiries
• Conversion of all leads (Web/Tele/Rural)
• Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
• Keep the ASM updated on daily basis w.r.t. targets vs achievements
• Maintain TAT for decision on case & speedy disbursement.
• Understand and explain all the schemes to customers

Roles and Reposibilities :-

• Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target.
• Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers’ details in ICAS & submit it immediately. Physical agreement & repayment instrument despatch within prescribed TAT
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets
• Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis
• Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy
• Monitoring the competition activity in dealership & location
• DCC cash deposition
• Maintain & improve the productivity of DMAs
• ASC/ branch visit of dealer (Network Visit)
• Enquiry management & follow up on open enquiries
• Conversion of all leads (Web/Tele/Rural)
• Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
• Keep the ASM updated on daily basis w.r.t. targets vs achievements
• Maintain TAT for decision on case & speedy disbursement.
• Understand and explain all the schemes to customers

Candidate Profile Required :

• Minimum 3-5 years of experience, preferably in Financial Services/Banking/FMCG/NBFC
• Any Graduate/ P.G./M.B.A
• Individual Performer