Tellecaller- Admission Counselling

Promilo; Bengaluru; On-site; INR 300,000 - 460,000; Full time

Job summary

Promilo in Bengaluru, India seeks enthusiastic Tellecallers-Admission Counselling to engage with students, understand academic needs, and guide them toward suitable courses. The role emphasizes outbound calling, counselling, and maintaining strong student engagement.

You will guide prospects through the admissions process, manage inquiries, and collaborate with schools and partners. Proficiency in CRM data management and clear communication are essential.

Qualifications

• Bachelor's degree in any field.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Excellent organizational and time management skills.
• Required Skills: Communication skills, Interpersonal Skills, Negotiation skills, Convincing skills.

Responsibilities

• Guide prospective students and families through admissions, providing information on programs, requirements, and campus life.
• Manage the admissions process from inquiry to enrollment, including reviewing applications, scheduling interviews, and follow-ups.
• Develop and maintain relationships with high schools and partners to promote the institution and attract prospective students.
• Represent the institution at recruitment events, college fairs, and high school visits to generate interest in programs.
• Maintain accurate CRM records of prospective students and application statuses, ensuring timely communication.

Skills

Communication skills

Interpersonal skills

Negotiation skills

Convincing skills

Education

Bachelor's degree

Job description

Job Summary:

• We are looking for enthusiastic and dedicated Tellecallers-Admission Counselling who can engage with students, understand their academic needs, and guide them towards suitable courses.
• This role involves outbound calling, counselling, and maintaining strong student engagement.

Roles and Responsibilities:

• Student Guidance: Assist prospective students and their families through the admissions process, providing information on academic programs, admissions requirements, and campus life.
• Admissions Process: Manage the admissions process from initial inquiry to enrollment, including reviewing applications, scheduling interviews, and conducting follow-up communications.
• Relationship Building: Develop and maintain relationships with high schools, community organizations, and other partners to promote the institution and attract prospective students.
• Events and Recruitment: Represent the institution at recruitment events, college fairs, and high school visits to promote awareness and generate interest in our programs.
• Data Management: Maintain accurate records of prospective students and their application status using our CRM system, ensuring timely follow-up and communication.
• Support Services: Provide support to students and families regarding financial aid options, scholarships, and other resources available to them.
• Team Collaboration: Collaborate with admissions team members and other departments to ensure a seamless and positive experience for prospective students throughout the admissions process.

Requirements:

• Bachelor's degree in any field.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Excellent organizational and time management skills.
• Required Skills:
• Communication skills, Interpersonal Skills, Negotiation skills, Convinicing skills.