Senior Admissions Counselor

CHANDIGARH UNIVERSITY; Sahibzada Ajit Singh Nagar; On-site; INR 250,000 - 400,000; Full time

Benefits offered by this job

Competitive fixed salary with performance incentives

Structured onboarding and training program

Complimentary transport facility within Tricity

Stable day-shift working environment

Career growth opportunities

Job summary

CHANDIGARH UNIVERSITY in Sahibzada Ajit Singh Nagar is seeking dynamic Admission Counselors to guide prospective students and convert leads into successful admissions. The ideal candidate should have a bachelor's degree and 1–3 years of experience in admissions or education sales. Key responsibilities include making 100+ outbound calls daily, managing inquiries, and achieving admission targets. The role offers a competitive salary, performance incentives, and a supportive work culture aimed at career growth.

Qualifications

• 1–3 years of experience in admission counseling, telecalling, education sales, or related profiles.
• Prior experience in the Education/EdTech sector will be preferred.

Responsibilities

• Make 100+ outbound calls daily to prospective students and parents.
• Handle inbound inquiries via phone calls and email professionally.
• Counsel students and parents regarding admission procedures and scholarships.
• Track daily performance metrics including calls and conversions.
• Achieve assigned admission and enrollment targets.

Skills

Student Counseling & Relationship Management

Strong Communication & Interpersonal Skills

Basic Computer Knowledge (MS Office & CRM Tools)

Education

Bachelor’s degree in any discipline

Job description

We are seeking dynamic, target-oriented, and enthusiastic Admission Counselors to join our admissions team. The role involves guiding prospective students and parents, managing inquiries, and converting leads into successful admissions. The ideal candidate should possess excellent communication skills, strong counseling abilities, and a results-driven approach to support students in making informed academic decisions while contributing to institutional growth.

Key Responsibilities

Telecalling & Lead Management

• Make 100+ outbound calls daily to prospective students and parents from assigned databases
• Handle inbound inquiries via phone calls, WhatsApp, and email professionally
• Conduct cold calling and ensure timely follow-ups on leads
• Maintain accurate records of interactions, follow-ups, and lead status in CRM systems
• Track daily, weekly, and monthly performance metrics including calls, conversions, and enrollments
• Achieve assigned admission and enrollment targets

Admission Counseling

• Counsel students and parents regarding academic programs, eligibility criteria, admission procedures, fee structures, scholarships, and important deadlines
• Assess student profiles and recommend suitable academic programs
• Build trust and maintain long-term relationships with prospective students
• Guide applicants throughout the admission process until successful enrollment
• Apply effective counseling and persuasion techniques to convert leads into admissions

Eligibility Criteria

• Bachelor’s degree in any discipline
• 1–3 years of experience in admission counseling, telecalling, education sales, or related profiles
• Prior experience in the Education/EdTech sector will be preferred

Required Skills

• Student Counseling & Relationship Management
• Strong Communication & Interpersonal Skills
• Basic Computer Knowledge (MS Office & CRM Tools)

Personal Attributes

• Confident and persuasive communicator
• Target-oriented with a results-driven mindset
• Strong listening and problem-solving abilities
• Professional and patient while handling student queries
• Comfortable working in a fast-paced and performance-driven environment

What We Offer

• Competitive fixed salary with attractive performance incentives
• Structured onboarding and training program (7 Days)
• Complimentary transport facility within Tricity (Chandigarh, Mohali, Kharar)
• Stable day-shift working environment
• Career growth opportunities within the admissions and counseling team
• Supportive work culture with well-defined processes

Preferred Candidate Profile

• Experience in admissions, counseling, tele-sales, or lead conversion roles