Telesales Specialist

KORNIC ELCTRO WORLD PVT LTD; Varanasi; On-site; INR 180,000 - 320,000; Full time

Job summary

KORNIC ELECTRO WORLD PVT LTD, operating as Kornic Solar, is seeking a Telesales Specialist for an on-site role in Varanasi. You will make outbound calls to promote solar solutions, explain product features and benefits, handle inbound inquiries, and generate qualified leads.

Daily duties include maintaining call records, following up on leads, coordinating with field sales and service teams, and meeting individual and team sales targets.

Qualifications

• Strong sales skills including telesales, lead generation, and basic negotiation abilities.
• Excellent verbal and written communication with a clear and professional phone presence.
• Strong customer service and customer support skills to handle inquiries and build relationships.
• Training-related skills to learn product details quickly and share knowledge.
• Familiarity with CRM or call management tools; comfort with targets and metrics; basic understanding of solar energy.

Responsibilities

• Make outbound calls to promote solar solutions and generate qualified leads.
• Explain product features and benefits, and handle inbound inquiries.
• Guide customers through initial stages of the sales process.
• Maintain call records and follow up on leads.
• Coordinate with field sales and service teams.
• Meet individual and team sales targets.
• Assist customers with basic queries and gather feedback for improvements.
• Contribute to improving sales scripts and engagement practices.

Skills

Telesales

Lead generation

Negotiation

Communication

Customer service

Customer support

Training

CRM familiarity

Targets / KPI awareness

Solar energy knowledge

Education

High school diploma

Bachelor's degree advantage

Tools

CRM tools

Call management tools

Job description

Company Description KORNIC ELECTRO WORLD PVT LTD, operating as Kornic Solar, focuses on delivering high-quality solar solutions that help customers transition to sustainable and eco-friendly energy consumption. The company combines cutting-edge solar technology with attentive customer service to provide a seamless experience from initial consultation through installation and ongoing support. A team of dedicated solar professionals works closely with customers to tailor solutions that fit their energy needs and environmental goals. By joining Kornic Solar, team members contribute to expanding clean energy adoption and making a positive impact on the planet, one solar installation at a time.

Role Description The Telesales Specialist role is a full-time, on-site position based in Varanasi. This role involves making outbound calls to prospective and existing customers to promote solar solutions, explain product features and benefits, and generate qualified leads. The Telesales Specialist will handle inbound inquiries, provide accurate information, and guide customers through the initial stages of the sales process. Daily responsibilities include maintaining call records, following up on leads, coordinating with field sales and service teams, and meeting individual and team sales targets. The role also includes supporting customers with basic queries, gathering feedback, and contributing to continuous improvement of sales scripts and customer engagement practices.

Qualifications

• Candidates should possess strong Sales skills, including telesales, lead generation, and basic negotiation abilities.
• Candidates should possess excellent Communication skills, both verbal and written, with a clear and professional phone presence.
• Candidates should possess solid Customer Service and Customer Support skills to handle inquiries, resolve concerns, and build long-term relationships.
• Candidates should possess Training-related skills, such as the ability to learn product details quickly and share knowledge with customers and team members.
• Additional beneficial qualifications include familiarity with CRM or call management tools, comfort with targets and performance metrics, and basic understanding of solar or renewable energy products.
• Minimum educational qualification of a high school diploma; a bachelor’s degree in business, commerce, or a related field is an advantage.
• Ability to work on-site in Varanasi, maintain punctuality, and collaborate effectively with sales and operations teams.