Job Title: Tele Sales Manager
Department: Sales & Marketing
Experience: 37 Years Location: Surat, Gujarat
Industry: Solar / Renewable Energy
Key Responsibilities
- Lead, manage, and motivate the tele sales team to achieve monthly and quarterly sales targets.
- Generate leads through outbound calls, inbound inquiries, digital leads, and existing customer databases.
- Promote solar products, rooftop solar solutions, solar PV modules, and related services.
- Monitor daily calling activity, follow-ups, lead conversion, and individual team performance.
- Develop calling scripts, sales strategies, and customer engagement plans.
- Train team members on product knowledge, objection handling, and sales techniques.
- Maintain customer information, call records, and sales pipelines in CRM software.
- Coordinate with field sales, marketing, and technical teams for lead conversion.
- Prepare daily, weekly, and monthly sales performance reports for management.
- Handle escalated customer queries and ensure professional customer service.
- Analyze team performance and implement strategies to improve conversion rates.
- Ensure timely follow-up with prospective customers until deal closure.
Required Skills:
- Excellent verbal communication and negotiation skills.
- Strong leadership and team management abilities.
- Experience in tele sales, telesales operations, or inside sales.
- Lead generation and sales conversion expertise.
- Customer relationship management and objection handling.
- Knowledge of CRM software, MS Excel, and sales reporting.
- Target-oriented approach with strong follow-up skills.
- Ability to train, motivate, and monitor a sales team.
- Basic knowledge of solar products and the renewable energy industry is preferred.
Required Skills Tele Sales Manager
- Excellent Communication Skills
- Team Leadership & Management
- Tele Sales & Inside Sales
- Lead Generation & Conversion
- Sales Target Achievement
- Customer Relationship Management (CRM)
- Negotiation & Closing Skills
- Cold Calling & Follow-up
- Objection Handling
- Sales Strategy & Planning
- Team Training & Performance Monitoring
- CRM Software & MS Excel
- Sales Reporting & Data Analysis
- Problem-Solving & Decision-Making
- Solar Product Knowledge (Preferred)
Email : hr1@sunorasolar.com
Contact / WhatsApp: +91 63529 53964