Telesales Specialist

Intellofy Technologies; New Delhi; Hybrid; INR 350,000 - 600,000; Full time

Job summary

Intellofy Technologies in the Greater Delhi Area seeks a Telesales Specialist for a full-time, hybrid role combining office and work-from-home days. You will make outbound calls, qualify leads, explain service offerings, and help close opportunities.

The ideal candidate has strong communication skills, international calling experience, and solid sales and customer-service abilities, with CRM proficiency and willingness to participate in ongoing training.

Qualifications

• Strong communication skills, with clear verbal and written interactions.
• Prior international calling experience is a must.
• Experience in lead qualification, negotiation, and appointment bookings.
• Customer service experience with responsiveness and issue resolution.
• Willingness to participate in Training programs.
• Comfort using CRM systems and basic office productivity tools.
• Able to work in a hybrid environment (office + remote).
• Telesales or inside sales experience in services/tech preferred.
• High school diploma required; bachelor's degree advantageous.

Responsibilities

• Make outbound calls and qualify leads.
• Explain service offerings and follow up to close opportunities.
• Maintain accurate CRM records.
• Collaborate with internal teams and share market insights.
• Participate in training to stay current on products and market trends.

Skills

Communication

International calling

Sales skills

Customer service

Training participation

CRM usage

Hybrid work

Telesales/Inside sales

Education awareness

Education

High school diploma

Bachelor's degree in business/marketing

Tools

CRM software

Job description

Company Description Intellofy Technologies connects organizations with high-quality offshore talent from India to support growth and operational efficiency. The company focuses on providing dedicated, highly skilled professionals who integrate smoothly with existing teams and workflows. By understanding the challenges of a global economy, Intellofy Technologies designs flexible engagement models tailored to client needs. The organization is committed to building long-term partnerships that help businesses scale, reduce costs, and maintain consistent performance.

Role Description The Telesales Specialist is a full-time role responsible for engaging prospective and existing clients via phone, email, and online channels to promote various services. This hybrid position is based in the Greater Delhi Area, with a mix of office-based work and work-from-home flexibility. Day-to-day responsibilities include making outbound calls, qualifying leads, explaining service offerings, and following up to close opportunities. The role also involves maintaining accurate records in CRM tools, addressing customer questions, collaborating with internal teams, and participating in training to stay current on products and market trends.

Qualifications

• Strong Communication skills, including clear verbal and written interactions with diverse stakeholders.
• Prior International calling experience is a must.
• Demonstrated Sales capabilities, such as lead qualification, negotiation, and appointment bookings.
• Customer Service and Customer Support experience, with a focus on responsiveness and issue resolution.
• Ability to participate in and benefit from Training programs, applying new techniques to improve performance.
• Comfort using CRM systems and basic office productivity tools for call tracking and reporting.
• Proven ability to work in a hybrid environment and manage time effectively across office and remote settings.
• Prior telesales or inside sales experience, preferably in services or technology industries.
• Minimum of a high school diploma; a bachelor's degree in business, marketing, or a related field is advantageous.