Walk-in | Tele Caller

IIT Ians Pace Education; Mumbai; On-site; INR 201,000 - 290,000; Full time

Benefits offered by this job

Performance-based incentives

Established education brand

Professional learning

Supportive work environment

Exposure to admissions & counselling

Career growth potential

Job summary

IIT Ians Pace Education in Mumbai invites ambitious individuals for outbound and inbound admission calls, explaining courses, guiding students and parents through the admission process.

Freshers with strong communication can apply; Marathi knowledge is a bonus; candidate should be comfortable meeting targets and using CRM/Sheets.

Qualifications

• Fresh graduates with strong communication skills may apply.
• 2+ years in telecalling, telesales, admissions, counselling, inside sales or customer support.

Responsibilities

• Make outbound calls to prospective students and parents.
• Handle incoming admission-related enquiries.
• Explain PACE courses, programs, admission process, and related details.
• Follow up with interested leads through calls and WhatsApp.
• Schedule counselling sessions or centre visits.
• Maintain proper records of leads and follow-ups.
• Update lead status in CRM, Excel, or Google Sheets.
• Coordinate with the admissions and marketing teams.
• Work towards monthly calling and admission targets.

Skills

Telecalling

Telesales

Admissions

Counselling

Inside sales

Customer support

Education

Graduation (any)

Bachelor's degree or higher

Tools

CRM

Excel

Google Sheets

WhatsApp

Job description

Role & responsibilities

• Make outbound calls to prospective students and parents.
• Handle incoming admission-related enquiries.
• Explain PACE courses, programs, admission process, and related details.
• Follow up with interested leads through calls and WhatsApp.
• Schedule counselling sessions or centre visits.
• Maintain proper records of leads and follow-ups.
• Update lead status in CRM, Excel, or Google Sheets.
• Coordinate with the admissions and marketing teams.
• Work towards monthly calling and admission targets.

Preferred candidate profile

• Graduate preferred; freshers with strong communication skills may also apply.
• 02 years of experience in telecalling, telesales, admissions, counselling, inside sales, or customer support.
• Good communication skills in Hindi and English; Marathi will be an added advantage.
• Confident in speaking with students and parents over calls.
• Strong follow-up, convincing, and interpersonal skills.
• Comfortable working with calling targets and lead follow-ups.
• Basic knowledge of CRM, Excel, Google Sheets, and WhatsApp communication.
• Candidates from the education industry will be preferred

Perks and benefits

• Fixed salary with performance-based incentives.
• Opportunity to work with an established education brand.
• Professional learning and growth opportunities.
• Supportive work environment.
• Exposure to admissions, counselling, sales, and customer interaction.
• Performance-based career growth.