Telesales Representative

Logistique Biz Pvt Ltd; West Delhi; On-site; INR 250,000 - 420,000; Full time

Job summary

Logistique Biz Pvt Ltd in West Delhi is seeking a Telesales Representative for a full-time, on-site role. You will engage prospective and existing business customers by phone to promote logistics solutions and drive conversions.

You will handle outbound and inbound calls, explain platform features, qualify leads, and coordinate with internal teams for onboarding and satisfaction. Training on products and pricing will be provided.

Qualifications

• Strong communication and customer service skills for business stakeholders.
• Proven telesales or inside sales experience in B2B environments.
• Ability to explain platform features and benefits clearly to customers.
• Willingness to participate in product and pricing trainings.
• Experience with CRM tools and call-tracking systems is preferred.

Responsibilities

• Make outbound and inbound calls to promote logistics solutions to business customers.
• Qualify leads, explain platform features, and convert inquiries into sales.
• Maintain records of interactions and follow up on leads.
• Coordinate with internal teams for onboarding and satisfaction.
• Provide feedback on customer needs and market trends during trainings.

Skills

Communication skills

Customer service

Sales skills

Training participation

CRM tools

Active listening

Resilience

Education

High school diploma; degree in Business/Commerce advantageous

Tools

CRM tools

Call tracking systems

Basic office software

Job description

Company Description

Logistique Biz Pvt Ltd is a leading B2B business and logistics aggregation platform with over two decades of industry experience, focused on transforming how companies connect and optimize their supply chains. The organization’s mission is to simplify complex B2B transactions and create a seamless ecosystem where businesses can discover, connect, and transact with trusted logistics partners. By fostering collaboration among businesses and logistics providers, Logistique Biz helps sellers explore new logistics opportunities and unlock growth potential. The company is committed to delivering exceptional value, maximizing efficiency, and minimizing costs for customers across sizes and industries in a rapidly evolving marketplace.

Role Description

The Telesales Representative will work in a full-time, on-site position based in West Delhi, engaging prospective and existing business customers via phone to promote Logistique Biz’s logistics solutions and services. The role involves making outbound and inbound calls, explaining platform features and benefits, qualifying leads, and converting inquiries into sales opportunities. The representative will maintain accurate records of interactions, follow up on leads, and coordinate with internal teams to ensure smooth onboarding and customer satisfaction. Daily tasks include addressing customer questions, resolving basic service-related concerns, and sharing customer feedback with management to improve offerings. The individual will also participate in periodic training sessions to stay updated on products, pricing, and market trends.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to engage professionally with diverse business stakeholders.
• Candidates should possess effective Customer Support capabilities to handle inquiries, clarify service details, and manage basic issue resolution.
• Candidates should possess proven Sales skills, including lead qualification, persuasion, and closing, in a telesales or inside sales environment.
• Candidates should possess the ability to participate in and apply Training to continuously improve product knowledge and selling techniques.
• Prior experience in telesales, inside sales, or call center roles, preferably in logistics, B2B services, or technology platforms.
• Comfort working with CRM tools, call tracking systems, and basic office software.
• Strong listening skills, resilience in handling objections, and a target-driven, ethical approach to selling.
• Minimum educational qualification: high school diploma; a degree in business, commerce, or a related field is an advantage.