Business Development Executive, Telesales

ATFX; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Job summary

A leading financial services provider in Bengaluru is looking for a candidate to drive client engagement through outbound calls. The role requires managing a client portfolio, converting leads into funded clients, and providing tailored solutions. Ideal candidates will possess strong communication skills, experience in the FX industry or other relevant sales experience, and proficiency in English and Hindi. The company offers competitive remuneration and opportunities for professional growth.

Qualifications

• Minimum 6 months experience in outbound calls to convert leads in FX industry.
• Minimum 1 year experience in outbound sales in other industries.
• Experience in managing leads using CRM systems.
• Assertive and eager to identify business expansion opportunities.

Responsibilities

• Manage and grow a portfolio of clients.
• Conduct proactive outreach to convert leads.
• Provide personalized support to enhance client experience.
• Monitor trading activity and guide clients.
• Report client needs and market feedback to management.
• Maintain accurate client records.

Skills

Strong communication skills

Critical thinking

Client engagement

Proficiency in additional local languages

Experience with Salesforce

Ability to communicate in Hindi and English

Job description

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.

Responsibilities

• Manage and grow a portfolio of clients, ensuring strong engagement and retention
• Conduct proactive outreach, including cold calls, to convert leads and re-engage inactive clients
• Provide personalized support and tailored solutions to enhance the client experience
• Monitor trading activity, identify growth opportunities, and guide clients through the onboarding and funding process
• Report and reflect client needs and market feedback to management in a timely manner to help shape service offerings and align with market demand
• Maintain accurate client records and follow up on key action items to ensure quality service

Qualifications

• Good command in written and spoken English. Proficiency in additional local languages is a plus.
• Minimum 6 months experience of doing outbound call to convert leads into trading clients in FX industry, OR
• Minimum 1 year experience of doing outbound call to convert leads into clients in other industry
• Experience in managing leads using CRM system, preferably Salesforce
• Experience in using phone call system and chat tool system to help in conversion
• Conversion experience must involve converting leads to funded clients or paying customer. Lead generation or Qualifying leads experience is not suitable for this role.
• Must be able to communicate in Hindi and English
• Assertive and Eager to identify and suggest opportunities to expand the retail business

We offer an exciting career opportunity and competitive remuneration to the successful candidate. Please send us your detailed resume with current and expected salary by clicking “Apply Now”

All information provided will be treated in strict confidence and used solely for the recruitment purposes.