Telesales Representative

PHYSIOPLUS; Jaipur; On-site; INR 350,000 - 500,000; Full time

Job summary

PhysioPlus, Jaipur-based healthcare technology company, is seeking a Telesales Representative to drive subscription sales for its clinic management suite and related offerings. The on-site role requires outbound calls to physiotherapists, clinics, and hospitals, handling inquiries, maintaining CRM records, and meeting sales targets while ensuring smooth onboarding and customer satisfaction.

The role emphasizes clear communication, persistence, and collaboration with internal teams to optimize

Qualifications

• Strong communication, active listening, and the ability to convey information clearly.
• Customer service and support skills to handle inquiries and manage expectations.
• Sales skills including lead qualification, persuasion, negotiation, and closing subscriptions.
• Training-related skills to guide new customers through product features, basic usage, and onboarding.
• Prior experience in telesales, inside sales, or call center roles, preferably in healthcare or SaaS.
• Comfort with CRM tools, basic computer literacy, and data entry accuracy.
• Ability to work in a target-driven environment, manage time effectively, and collaborate with cross-functional teams.
• A bachelor’s degree or equivalent experience in business, marketing, healthcare, or a related field is preferred.

Responsibilities

• Make outbound calls to physiotherapists, clinics, and hospitals to explain PhysioPlus services and drive subscriptions.
• Handle inbound inquiries, provide information about the clinic management suite, and follow up on leads.
• Maintain accurate CRM records and coordinate with internal teams for onboarding.
• Meet sales targets, share customer feedback, and contribute to process improvements.

Skills

Communication skills

Customer service

Sales skills

Training-related skills

Time management

Team collaboration

Data entry accuracy

Cross-functional collaboration

Education

Bachelor's degree or equivalent in business, marketing, healthcare, or related field

Tools

CRM tools

Job description

Company Description

PhysioPlus is a healthcare technology platform focused on strengthening the physiotherapy ecosystem in India for both practitioners and patients. The company provides a comprehensive clinic management suite that supports patient management, billing, documentation, and appointment planning at an accessible subscription cost. PhysioPlus connects patients with verified physiotherapists across India, including home visit options through partner networks. It also invests in professional growth through CME programs, mentorship for new clinic setups, structured training pathways for interns, and hospital partnerships. In addition, PhysioPlus offers international licensure pathways, enabling physiotherapists to expand their practice globally.

Role Description

The Telesales Representative is a full-time, on-site role based in Jaipur. This position is responsible for making outbound calls to physiotherapists, clinics, and hospitals to introduce PhysioPlus services, explain product features, and drive subscription sales. Day-to-day activities include handling inbound inquiries, providing information about the clinic management suite and other offerings, and maintaining accurate records in the CRM system. The role involves following up on leads, nurturing prospects, and coordinating with internal teams to ensure smooth onboarding and customer satisfaction. The Telesales Representative is expected to meet sales targets, share customer feedback, and contribute to continuous improvement of sales processes.

Qualifications

• Candidates should possess strong Communication skills, including clear speaking, active listening, and the ability to convey complex information simply.
• Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve issues, and manage expectations professionally.
• Candidates should possess Sales skills, including lead qualification, persuasion, negotiation, and closing subscriptions or service contracts.
• Candidates should possess Training-related skills to guide new customers through product features, basic usage, and onboarding processes.
• Prior experience in telesales, inside sales, or call center roles, preferably in healthcare or SaaS, is beneficial.
• Comfort with CRM tools, basic computer literacy, and data entry accuracy is required.
• Ability to work in a target-driven environment, manage time effectively, and collaborate with cross-functional teams.
• A bachelor’s degree or equivalent experience in business, marketing, healthcare, or a related field is preferred.