Telesales Specialist

Fitness Extreme India; Bengaluru; On-site; INR 350,000 - 520,000; Full time

Job summary

Fitness Extreme India, a dynamic fitness brand, seeks a Telesales Specialist for its Bengaluru site. You will engage customers via phone and digital channels, presenting fitness programs and memberships, guiding enrollment, and handling payments. CRM records and lead follow-ups ensure a smooth onboarding.

You will contribute to script improvements, gather feedback, and work with operations and training teams to meet sales targets while delivering exceptional service.

Qualifications

• Strong communication and customer service skills for professional inquiries.
• Experience in telesales, call centers, or membership-based services is preferred.
• Ability to guide customers on fitness programs and memberships.
• Comfort using CRM tools, call tracking systems, and basic office software.
• Goal-oriented with ability to meet sales and conversion targets.
• Excellent listening skills and a customer-first attitude.
• Experience in fitness, wellness, or lifestyle services is a plus.
• Minimum education: high school; a business/marketing degree is a plus.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Respond to inbound inquiries and explain fitness offerings.
• Guide customers through enrollment and payment processes.
• Maintain accurate CRM records and follow up on leads.
• Meet sales targets and coordinate with operations and training teams.
• Gather customer feedback and share insights with management.
• Contribute to improving sales scripts and communications.

Skills

Communication skills

Customer service

Sales experience

CRM tools

Call tracking systems

Goal-oriented

Active listening

Customer-first attitude

Education

High school diploma

Bachelor’s degree preferred

Tools

CRM software

Call tracking systems

Job description

Company Description Fitness Extreme India is a dynamic fitness brand focused on helping individuals push their limits and achieve their personal goals. The company offers cutting-edge training programs, guided by expert coaches who support people at every stage of their fitness journey. With a strong, motivational community, Fitness Extreme India emphasizes long‑term lifestyle transformation rather than short‑term workouts. Team members contribute to an environment where every interaction inspires progress and helps people move closer to their best selves.

Role Description This is a full‑time, on‑site Telesales Specialist role based in Bengaluru. The Telesales Specialist will engage with prospective and existing customers over phone calls and digital channels, presenting fitness programs, memberships, and services in a clear and compelling manner. Day‑to‑day responsibilities include making outbound calls, responding to inbound inquiries, explaining product offerings, answering questions, and guiding customers through enrollment and payment processes. The role involves maintaining accurate records in the CRM system, following up on leads, meeting sales targets, and coordinating with the operations and training teams to ensure a smooth customer onboarding experience. The Telesales Specialist will also gather customer feedback, share insights with management, and contribute to improving sales scripts and customer communication processes.

Qualifications

• Strong Communication and Customer Service skills, with the ability to build rapport and handle inquiries professionally.
• Demonstrated Sales and Customer Support experience, ideally in telesales, call centers, or membership‑based services.
• Ability to provide basic Training or guidance to customers on available fitness programs and membership options.
• Comfort working with CRM tools, call tracking systems, and basic office software.
• Goal‑oriented mindset with the ability to meet or exceed sales and conversion targets.
• Excellent listening skills, patience, and a customer‑first attitude.
• Prior experience in fitness, wellness, or lifestyle services is an advantage.
• Minimum high school diploma; a degree in business, marketing, or related fields is preferred.
• Willingness to work on‑site in Bengaluru and adapt to flexible schedules as required.