Telesales Representative

Tecnospice Technologies Pvt Ltd; Coimbatore District; On-site; INR 200,000 - 350,000; Full time

Job summary

Telesales Representative role at Tecnospice Technologies Pvt Ltd in Coimbatore is an on-site position focused on outbound and inbound calls, presenting solutions, and generating qualified leads. You will maintain CRM records, track outcomes, and follow up on leads to hit daily, weekly, and monthly targets with professional, customer-focused communication.

Ideal candidates bring strong communication, customer service, and sales skills, plus familiarity with CRM tools and basic computer

Qualifications

• Strong communication skills with clear verbal communication and active listening.
• Customer service and customer support experience to handle inquiries and build relationships.
• Sales skills including persuasion, negotiation, and closing deals over the phone.
• Willingness to learn sales techniques and participate in ongoing skill development.
• Experience with telesales or call center environments and familiarity with CRM tools.
• Good time management and resilience in high-volume calling environments.
• Ability to work collaboratively with cross-functional teams.

Responsibilities

• Conduct outbound and inbound calls to prospective and existing customers.
• Present solutions and generate qualified leads and sales opportunities.
• Understand customer needs and explain product features clearly.
• Update CRM systems and track call outcomes.
• Follow up on leads and meet daily, weekly, and monthly targets.
• Coordinate with internal teams and participate in training sessions.
• Contribute feedback to improve sales scripts and processes.

Skills

communication skills

customer service

sales skills

training-related skills

CRM tools

basic computer proficiency

goal-oriented

resilience

time management

cross-functional collaboration

Tools

CRM tools

MS Excel

Job description

Company Description Tecnospice Technologies Pvt Ltd focuses on empowering small and medium-sized enterprises with innovative, high-impact technology solutions. The company designs smart, scalable, and cost-effective digital tools that help businesses overcome resource and technical limitations while unlocking growth potential. With expertise ranging from custom software development to workflow automation, Tecnospice addresses real-world business challenges. The team is dedicated to enhancing productivity, improving customer experiences, and supporting sustainable growth in a rapidly changing digital environment. Tecnospice positions itself as a reliable long-term technology partner for the organizations it serves.
Role Description This is a full-time, on-site Telesales Representative role based in Coimbatore. The Telesales Representative will conduct outbound and inbound calls to prospective and existing customers, present solutions, and generate qualified leads and sales opportunities. Responsibilities include understanding customer needs, explaining product or service features clearly, handling queries, and maintaining a professional and courteous communication style. The role involves updating CRM systems, tracking call outcomes, following up on leads, and meeting or exceeding daily, weekly, and monthly sales targets. The Telesales Representative will also coordinate with internal teams, participate in training sessions, and contribute feedback to improve sales scripts and processes.
Qualifications

• Candidates should possess strong Communication skills, including clear verbal communication and active listening.
• Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve issues, and build positive relationships.
• Candidates should possess Sales skills, including persuasion, negotiation, and the ability to close deals over the phone.
• Candidates should possess Training-related skills, such as willingness to learn sales techniques and participate in ongoing skill development.
• Relevant qualifications include prior experience in telesales or call center environments, familiarity with CRM tools, and basic computer proficiency.
• Additional beneficial attributes include goal-oriented mindset, resilience in high-volume calling environments, time management skills, and the ability to work collaboratively with cross-functional teams.