Telesales Executive

Zepcruit; Uttarakhand; On-site; INR 250,000 - 400,000; Full time

Job summary

Zepcruit is seeking a motivated Telesales Executive in Uttarakhand to drive outbound sales and close deals over the phone. You will present products, address customer queries, and build lasting relationships with clients.

The ideal candidate has proven telesales or similar experience, excellent communication, and strong negotiation skills. A target-driven mindset and CRM familiarity are essential for success in this role.

Qualifications

• Proven experience in telesales or similar sales/customer service role.
• Strong communication and negotiation skills.
• Ability to persuade and influence customer decisions.
• Active listening and problem-solving abilities.
• Resilience to handle rejection and stay motivated.

Responsibilities

• Contact potential or existing customers via phone to present products/services.
• Explain product features, benefits and pricing to customers.
• Understand customer needs and offer suitable solutions.
• Handle objections and negotiate to close sales.
• Maintain high customer satisfaction by addressing inquiries professionally.
• Keep records of calls, customer details and sales progress in CRM.

Skills

Telesales experience

Excellent communication

Negotiation

Persuasion

Listening

Motivation

Job description

Job Overview

We are looking for a motivated and results-driven Telesales Executive to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, pitching products or services, and closing sales over the phone. The role requires strong communication skills, persuasive abilities, and a goal-oriented mindset.

Key Responsibilities

• Contact potential or existing customers via phone to present products/services
• Explain product features, benefits, and pricing to customers
• Understand customer needs and offer suitable solutions
• Handle objections and negotiate to close sales
• Maintain a high level of customer satisfaction by addressing inquiries professionally
• Keep records of calls, customer details, and sales progress in the CRM system
• Achieve and exceed monthly sales targets
• Follow up on leads and build strong relationships with customers
• Stay updated with industry trends and competitors' offerings

Key Requirements & Skills

• Proven experience as a Telesales Executive or similar sales/customer service role
• Excellent communication and negotiation skills
• Ability to persuade and influence customer decisions
• Strong listening and problem-solving abilities
• Confidence in handling rejection and staying motivated

Basic Computer Knowledge And Experience With CRM Software (preferred)

• Ability to work in a fast-paced environment and meet targets