Telesales Executive

K11 Fitness Academy; Pune District; On-site; INR 254,000 - 304,000; Full time

Job summary

K11 Fitness Academy in Pune is seeking a Course Information Representative for a full-time, in-office role (6 days per week). The position offers a CTC of INR 25,000 per month and requires strong communication and counseling skills to handle inquiries and book appointments with our counselors.

Your duties include following up with inquiries, updating CRM systems, and submitting daily activity reports to your supervisor. Graduate candidates with 1–4 years of call center experience are preferred.

Qualifications

• Graduate with good communication and counseling skills.
• 1–4 years of experience, preferably in a call center.

Responsibilities

• Handle fresh inquiries via outbound calls and fix appointments with K11 counselors.
• Follow up on inquiries as required.
• Update CRM and other systems used by the company.
• Submit daily activity reports to the supervisor.

Skills

Communication

Coordination

Counseling

Target oriented

Proactiveness

Learner mindset

Education

Bachelor's degree

Job description

Job Title: Course Information Representative

Job Type: Full-time, In-Office Work (6 days per week)

CTC: INR 25,000 per month

Job Description:

• Handling all fresh inquiries by making outbound phone calls, answering basic queries, and fixing their appointments with Counsellors of K11
• These would be all the leads who have already inquired about the courses at K11 through various media. The calls would NOT be cold calls to random data
• Follow up calls to all these inquiries as required
• Update the details on CRM and other systems used by the company
• Submit daily activity report to immediate superior
• Desired Profile:Excellent communication and coordination skills, counseling skills required
• Should be target oriented, focused, proactive, and keen learner (one who reads or is constantly learning and upgrading his or her knowledge base

Preferred Qualifications:

• Experience: 1 -4 years (Preferred a call center experience)
• Education: Graduate

To learn more about the K11 Fitness Academy, please visit the following links:

Website: https://www.keleven.com/

• K11 Instagram: https://www.instagram.com/k11schooloffitnesssciences/
• Instagram account of our Director: https://www.instagram.com/kaizzadcapadia/
• Instagram account of our CEO: https://www.instagram.com/kalyanicapadia/
• YouTube Channel: https://www.youtube.com/c/K11SchoolofFitnessSciences/videos
• HR LinkedIn: https://www.linkedin.com/in/jinal-shah-9658aa35/
• Blog “Life of a K11 Course Counselor”: https://blog.keleven.com/2022/07/05/a-day-in-the-life-of-a-k11-course-counselor/

HR Dept. Details:

Contact Number: [phone] available on call and WhatsApp

Email Id: [e-mail]