Telesales Executive

K11 Fitness Academy; Mumbai; On-site; INR 254,000 - 304,000; Full time

Job summary

K11 Fitness Academy in Mumbai is seeking a Course Information Representative to handle outbound inquiries, fix appointments with counsellors, and follow up on leads from various media. You will update CRM, submit daily activity reports, and coordinate with the team.

The role requires excellent communication, coordination, and counseling skills; 1–4 years' experience preferred, graduation required. This is a full-time in-office position.

Qualifications

• Excellent communication and coordination skills.
• Counselling skills required.
• Experience with CRM or similar systems.
• Target-oriented, proactive and eager to learn.

Responsibilities

• Handle fresh inquiries with outbound calls and answer basic questions.
• Fix appointments with K11 counsellors.
• Follow up on inquiries as needed.
• Update CRM and other company systems.
• Submit daily activity reports to your superior.

Skills

Communication

Counselling

Lead follow-up

CRM updating

Education

Graduate

Job description

Job Title: Course Information Representative

Job Type: Full-time, In-Office Work (6 days per week)

CTC: INR 25,000 per month

Job Description:

• Handling all fresh inquiries by making outbound phone calls, answering basic queries, and fixing their appointments with Counsellors of K11
• These would be all the leads who have already inquired about the courses at K11 through various media. The calls would NOT be cold calls to random data
• Follow up calls to all these inquiries as required
• Update the details on CRM and other systems used by the company
• Submit daily activity report to immediate superior
• Desired Profile:Excellent communication and coordination skills, counseling skills required
• Should be target oriented, focused, proactive, and keen learner (one who reads or is constantly learning and upgrading his or her knowledge base

Preferred Qualifications:

• Experience: 1 -4 years (Preferred a call center experience)
• Education: Graduate

To learn more about the K11 Fitness Academy, please visit the following links:

Website: https://www.keleven.com/

• K11 Instagram: https://www.instagram.com/k11schooloffitnesssciences/
• Instagram account of our Director: https://www.instagram.com/kaizzadcapadia/
• Instagram account of our CEO: https://www.instagram.com/kalyanicapadia/
• YouTube Channel: https://www.youtube.com/c/K11SchoolofFitnessSciences/videos
• HR LinkedIn: https://www.linkedin.com/in/jinal-shah-9658aa35/
• Blog “Life of a K11 Course Counselor”: https://blog.keleven.com/2022/07/05/a-day-in-the-life-of-a-k11-course-counselor/

HR Dept. Details:

Contact Number: [phone] available on call and WhatsApp

Email Id: [e-mail]