TeleMarketing Associate (Freshers)

Griffinmark Robotics; Thiruvananthapuram; On-site; INR 240,000 - 300,000; Full time

Job summary

Griffinmark Robotics in India is seeking a confident Telemarketing Associate to join our marketing team. Freshers can apply; you'll handle outbound calls, explain products, and support lead generation and customer engagement.

You will maintain records, follow up on leads, and collaborate with sales and marketing to achieve targets. The role offers on-the-job training and a professional work environment.

Qualifications

• Any graduate degree is acceptable.
• Freshers are welcome to apply.
• Good communication and interpersonal skills are essential.
• Basic knowledge of MS Office or Google Workspace is an advantage.
• Positive attitude and willingness to learn.
• Ability to communicate confidently over the phone.
• Good follow-up and customer-handling skills.
• Target-oriented and self-motivated.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Explain products/services to customers and address basic queries.
• Follow up with leads through calls and other channels.
• Support the marketing team in lead generation and customer engagement.
• Maintain accurate records of calls, leads, and interactions.
• Coordinate with sales and marketing for lead follow-ups.
• Assist in promotional campaigns and other marketing activities.
• Build and maintain positive relationships with customers.
• Achieve daily/weekly/monthly calling and marketing targets.
• Perform other marketing and tele-support activities as assigned.

Skills

Communication

Interpersonal skills

Phone communication

Customer handling

Self-motivation

Target-oriented

Education

Any graduate degree

Tools

MS Office / Google Workspace

Job description

We are looking for an enthusiastic and motivated Telemarketing Associate to join our team. This is an excellent opportunity for freshers who are interested in building a career in marketing, customer communication, tele-support, and business development.

The candidate will support the marketing team in customer interactions, follow-ups, lead generation, and day-to-day marketing activities.

Job Location : Thiruvanathapuram, Kerala

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Explain products/services to customers and address basic queries.
• Follow up with leads through calls and other communication channels.
• Support the marketing team in lead generation and customer engagement activities.
• Maintain accurate records of calls, leads, and customer interactions.
• Coordinate with the sales and marketing teams for lead follow-ups.
• Assist in promotional campaigns and other marketing activities.
• Build and maintain positive relationships with customers.
• Achieve assigned daily/weekly/monthly calling and marketing targets.
• Perform other marketing and tele-support activities as assigned by the team.

Skills & Qualifications

• Any graduate degree or equivalent qualification.
• Freshers are welcome to apply.
• Good communication and interpersonal skills.
• Basic knowledge of MS Office / Google Workspace is an advantage.
• Positive attitude and willingness to learn.
• Ability to communicate confidently over the phone.
• Good follow-up and customer-handling skills.
• Target-oriented and self-motivated.

What We Offer

• Opportunity to start and build a career in marketing.
• On-the-job training and guidance.
• Exposure to marketing, customer engagement, and business development.
• Supportive and professional work environment.
• Career growth opportunities based on performance.

Ideal Candidate: A confident, energetic fresher who enjoys interacting with people, is willing to learn, and is interested in developing a career in Marketing and Customer Support.

Skills: customer,telemarketing,marketing,communication