Telecaller Associate (Freshers)

Griffinmark Robotics; Thiruvananthapuram; On-site; INR 167,000 - 279,000; Full time

Job summary

Griffinmark Robotics in Thiruvananthapuram invites a proactive Telecaller Associate to join our team. You will handle inbound and outbound calls, explain our products and services, and address basic queries to convert interest into leads.

You will follow up with leads across channels, support the marketing team with lead generation, and maintain accurate records of calls and interactions. A fresh graduate with good communication can grow with us in a fast-paced environment.

Qualifications

• Fresher with full-time entry-level job readiness.
• Graduate degree or equivalent qualification.
• Strong verbal and written communication skills.
• Basic knowledge of MS Office / Google Workspace is an advantage.
• Positive attitude and willingness to learn.
• Confident phone communication and good follow-up skills.
• Self-motivated with target-oriented approach.

Responsibilities

• Make inbound & outbound calls to prospective and existing customers.
• Explain products/services to customers and address basic queries.
• Follow up with leads through calls and other communication channels.
• Support the marketing team in lead generation and customer engagement activities.
• Maintain accurate records of calls, leads, and customer interactions.
• Coordinate with the sales and marketing teams for lead follow-ups.
• Build and maintain positive relationships with customers.

Skills

Customer

Communication

Marketing

Telemarketing

Education

Graduate degree or equivalent

Job description

We are looking for an enthusiastic and motivated Telecaller Associate to join our team.

Job Location : Thiruvanathapuram, Kerala

Key Responsibilities

• Make inbound & outbound calls to prospective and existing customers.
• Explain products/services to customers and address basic queries.
• Follow up with leads through calls and other communication channels.
• Support the marketing team in lead generation and customer engagement activities.
• Maintain accurate records of calls, leads, and customer interactions.
• Coordinate with the sales and marketing teams for lead follow-ups.
• Build and maintain positive relationships with customers.

Skills & Qualifications

• Experiecence : Fresher
• Any graduate degree or equivalent qualification.
• Good communication and interpersonal skills.
• Basic knowledge of MS Office / Google Workspace is an advantage.
• Positive attitude and willingness to learn.
• Ability to communicate confidently over the phone.
• Good follow-up and customer-handling skills.
• Target-oriented and self-motivated.

Skills: customer,communication,marketing,telemarketing