Customer Success Intern

Kadtech Hr Solutions; Bengaluru; On-site; INR 180,000 - 280,000; Full time

Benefits offered by this job

Fixed Salary + Attractive Incentives

Performance Bonus

Training and Career GrowthOpportuniti

Job summary

Kadtech Hr Solutions is seeking enthusiastic Tele Marketing Executives for its E-commerce team. The role involves making outbound calls, promoting products, generating interest, and assisting in customer acquisition.

Fresh graduates with strong communication skills are encouraged to apply. Ideal candidates will have proficiency in English and Hindi, with Kannada or other regional languages considered an advantage.

Qualifications

• Fresh graduates with excellent communication skills.
• English and Hindi proficiency required.
• Kannada or other regional language knowledge is a plus.

Responsibilities

• Make outbound calls to potential and existing customers.
• Explain products, offers and services over the phone.
• Generate leads and schedule follow-ups.
• Encourage purchases and availing ongoing promotions.
• Maintain accurate records of customer interactions in the system.
• Resolve basic queries and escalate when needed.
• Aim for daily call targets and performance goals.
• Build and maintain positive customer relationships.
• Follow company sales processes and guidelines.

Skills

Verbal communication

Phone calling

Customer-focused

Sales negotiations

Positive attitude

Target-driven

Education

12th pass or Graduate

Tools

MS Office

Job description

Job Summary

We are looking for enthusiastic and energetic Tele Marketing Executives to join our growing E-commerce team. The candidate will be responsible for making outbound calls, promoting products and services, generating customer interest, and assisting in customer acquisition. Fresh graduates with excellent communication skills and a passion for sales are encouraged to apply.

Key Responsibilities

• Make outbound calls to potential and existing customers.
• Explain company products, offers, and services over the phone.
• Generate leads and schedule follow-ups with interested customers.
• Encourage customers to complete purchases and avail ongoing promotions.
• Maintain accurate records of customer interactions in the system.
• Resolve basic customer queries and escalates issues when required.
• Achieve daily call targets and performance goals.
• Build and maintain positive customer relationships.
• Follow company communication guidelines and sales processes.

Eligibility Criteria

• Any 12th pass or Graduate (B.Com, BBA, BA, BCA, BBM, B.Sc., or equivalent).
• Freshers can apply.
• Excellent communication skills in English and Hindi.
• Knowledge of Kannada and other regional languages is an added advantage.
• Basic computer skills and familiarity with MS Office.

Required Skills

• Good verbal communication skills.
• Confidence in speaking over the phone.
• Customer-focused attitude.
• Basic sales and negotiation skills.
• Positive attitude and willingness to learn.
• Ability to work in a target-driven environment.

Salary & Benefits

• Fixed Salary + Attractive Incentives
• Performance Bonus
• Training and Career Growth Opportunities
• Friendly and Professional Work Environment
• Employee Recognition Programs