Telecalling Executive

Chemist Box; Patna; On-site; INR 153,000 - 184,000; Full time

Benefits offered by this job

Fixed Salary ₹15100 +ESIC

Paid Leave (CL)

Career Growth Opportunities

Job summary

Chemist Box Private Limited in Patna (Rajiv Nagar) is hiring a Pharma Telecaller to handle calls for the online store and coordinate orders for delivery. The role supports customer service and order processing with a strong focus on accuracy and timely communication.

Freshers are welcome; prior telecalling or customer support is a plus. The package includes fixed salary, ESIC benefits, paid leave, and clear growth opportunities within the company.

Qualifications

• Minimum Graduate.
• Good communication skills in Hindi & basic English.
• Basic computer & MS Excel knowledge.
• Freshers can apply; tele calling/customer support experience preferred.

Responsibilities

• Handle customer calls for the online store.
• Take, confirm, and follow up on customer orders.
• Assist customers with product-related queries, orders, availability, and delivery updates.
• Coordinate with store, warehouse & delivery teams.
• Maintain daily call/order reports.
• Provide good customer service and achieve assigned targets.

Skills

Hindi

English (Basic)

MS Excel

Telecalling

Education

Graduate

Job description

Job Description:

This job is provided by apna.co Company: Chemist Box Private Limited

Location: Patna (Rajiv Nagar)

Position: Pharma Telecaller

About Chemist Box Private Limited

Chemist Box Private Limited is a growing multi-outlet retail pharmacy chain based in Bihar, currently operating around 20–24 physical stores with a strong expansion plan. The company also operates its online store, serving customers through online orders and delivery services.

Job Responsibilities

• Handle customer calls for the online store.
• Take, confirm, and follow up on customer orders.
• Assist customers with product-related queries, orders, availability, and delivery updates.
• Coordinate with store, warehouse & delivery teams.
• Maintain daily call/order reports.
• Provide good customer service and achieve assigned targets.

Requirements

• Minimum Graduate.
• Good communication skills in Hindi & basic English.
• Basic computer & MS Excel knowledge.
• Freshers can apply; tele calling/customer support experience preferred.

Benefits

• Fixed Salary: ₹15100 +ESIC
• Paid Leave (CL)
• Career Growth Opportunities
• Contact: SONI HR – Chemist Box Pvt. Ltd.
• Mobile: [phone]