Telecalling Executive

Bisani Brothers; Lucknow; On-site; INR 112,000 - 167,000; Full time

Benefits offered by this job

Training provided

Growth opportunities

Supportive work environment

Attractive salary package

Job summary

Bisani Brothers in Lucknow invites applications for a Telecaller Customer Care role under the Amazon Customer Care Process. Freshers and experienced candidates are welcome; training will be provided and you will work in a target-driven environment.

The position requires good communication in Hindi and English, basic computer skills, and a customer-friendly attitude. Salary ranges from ₹10,000 to ₹15,000 plus incentives, with growth opportunities in a supportive team.

Qualifications

• Good communication skills in Hindi & English.
• Basic computer knowledge.
• Customer-friendly attitude and good listening skills.
• Comfortable working in a target/process-driven environment.
• Freshers are welcome to apply.

Responsibilities

• Handle customer calls and provide professional assistance.
• Resolve customer queries regarding orders, deliveries, returns, refunds, and other services.
• Provide accurate information and maintain a positive customer experience.
• Follow company processes and quality standards.
• Maintain proper communication and call records.

Skills

Hindi & English communication

Basic computer literacy

Customer-friendly attitude

Good listening skills

Job description

Job Responsibilities

• Handle customer calls and provide professional assistance.
• Resolve customer queries regarding orders, deliveries, returns, refunds, and other services.
• Provide accurate information and maintain a positive customer experience.
• Follow company processes and quality standards.
• Maintain proper communication and call records.
• RequirementsGood communication skills in Hindi & English.
• Basic computer knowledge.
• Customer-friendly attitude and good listening skills.
• Comfortable working in a target/process-driven environment.
• Freshers are welcome to apply.
• BenefitsAttractive salary package.
• Training will be provided.
• Growth opportunities within the organization.
• Supportive work environment.

Preferred candidate profile

Position: Telecaller Customer Care

Process: Amazon Customer Care Process

Gender: Female

Experience: Freshers & Experienced both can apply

Contact - Shama 9371649538

Location: Vikrant Khand , Lucknow

Salary : 10,000 to 15000 +incentive