Tele caller / Inside Sales Executive

Digestive Health Institute by Dr. Muffi; Mumbai; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Day shift

Growth opportunities

Job summary

Digestive Health Institute by Dr. Muffi in Mumbai is seeking an energetic Tele Caller to join our team.

You will be the primary contact for potential clients, introducing our services and building strong customer relationships. Responsibilities include outbound calls, managing WhatsApp messages and emails, explaining products and generating leads, understanding customer needs, and maintaining detailed CRM records.

Qualifications

• 2 years of tele calling, customer support or tele sales experience.
• Freshers with good communication skills are welcome.

Responsibilities

• Make outbound calls to prospective clients using provided data leads.
• Respond to WhatsApp messages and emails promptly.
• Explain products/services and generate leads.
• Understand customer needs and pitch products effectively.
• Follow up with customers and maintain relationships.
• Answer inbound queries and resolve basic client issues.
• Maintain detailed records of calls, client interactions, and follow-ups in the CRM.
• Meet daily and weekly targets for call volume and lead generation.

Skills

Verbal communication

Active listening

English proficiency

Hindi/Local language

Tools

CRM

Job description

We are a fast-growing company looking for an energetic and communicative Tele caller to join our team. You will be the primary point of contact for potential clients, introducing our services, and building strong customer relationships.

Key Responsibilities

• Make outbound calls to prospective clients using provided data leads and existing customers.
• Manage and respond to WhatsApp messages and email communications promptly and professionally
• Explain products/services and generate leads
• Understand customer needs and pitch our products or services effectively.
• Follow up with customers and maintain strong relationships.
• Answer inbound queries and resolve basic client issues.
• Maintain detailed records of calls, client interactions, and follow-ups in the CRM.
• Meet daily and weekly targets for call volume and lead generation.

Requirements

• Experience: 2 years of experience in tele calling, customer support, or tele sales (freshers with good communication skills are welcome).
• Skills: Excellent verbal communication in English and [Hindi/Local Language], medical/healthcare background may also apply , active listening, and a positive attitude.

What We Offer

• Shift: Day shift / Standard working hours.
• Growth: Opportunity to transition into full-time sales or team lead roles.