Pharmacist Tele Sales
Olives Suppliers And Marketers
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Benefits offered by this job
Job summary
Olives Suppliers And Marketers in Mumbai is seeking a Pharmacy Telecaller to manage inbound and outbound calls for medicine orders, inquiries, and prescription follow-ups. The role requires strong communication in Hindi, English and Marathi and familiarity with pharmacy products.
You will work with CRM tools, coordinate with the store/warehouse team, and strive to meet sales targets with compliant data entry and customer care. Freshers are welcome; pharmacy-qualified candidates are preferred.
Qualifications
- Freshers or minimum 1 year experience as Telecaller in Pharmacy/Healthcare/Telesales
- Knowledge of medicines, generic medicines, and medical terminology is a must
- Excellent communication skills in Hindi, English & Marathi
- Comfortable with target-based job and rotational shifts
- Basic computer knowledge - MS Excel, CRM handling
- D.Pharm/B.Pharm candidates preferred
Responsibilities
- Make outbound calls to customers for medicine orders, refills, and follow-ups
- Handle inbound calls regarding medicine availability, price, and delivery status
- Convert leads into sales for pharmacy products, OTC, and wellness products
- Explain dosage, substitutes, and offers to customers (as per SOP)
- Maintain customer data, order details, and call records in CRM
- Coordinate with the pharmacy store/warehouse for order fulfillment
- Build and retain customer relationships to ensure repeat orders
- Achieve daily/weekly/monthly sales and calling targets
Skills
Education
Tools
Job description
Pharmacy / Healthcare / Trichology / Haircare
We are looking for an experienced and energetic Pharmacy Telecaller to join our team. The candidate will be responsible for handling inbound/outbound calls related to medicine orders, customer queries, and prescription follow-ups.
- Make outbound calls to customers for medicine orders, refills, and follow-ups
- Handle inbound calls regarding medicine availability, price, and delivery status
- Convert leads into sales for pharmacy products, OTC, and wellness products
- Explain dosage, substitutes, and offers to customers (as per SOP)
- Maintain customer data, order details, and call records in CRM
- Coordinate with the pharmacy store / warehouse team for order fulfillment
- Build and retain customer relationships to ensure repeat orders
- Achieve daily/weekly/monthly sales and calling targets
- Freshers or Minimum 1 year experience as Telecaller in Pharmacy / Healthcare / Telesales
- Knowledge of medicines, generic medicines, and medical terminology is a must
- Excellent communication skills in Hindi, English & Marathi
- Comfortable with target-based job and rotational shifts
- Basic computer knowledge - MS Excel, CRM handling
- D.Pharm / B.Pharm candidates will be given preference
- Immediate joiners preferred
- Experience from 1mg, PharmEasy, Apollo Pharmacy, Netmeds, Wellness Forever will be an advantage
- Good convincing and customer handling skills
- Fixed Salary + Attractive Monthly Incentives
- PF + ESIC + Medical Benefits
- Growth opportunities in Healthcare domain
- Fixed Morning shift (10am-7pm)
Key Skills for Naukri Search: Pharmacy Telecaller, Pharma Telesales, Medical Telecaller, Healthcare Telecalling, Pharma Sales, Order Management, CRM, Customer Support
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