Telecalling Executive

Aaytham Consulting; Chennai; On-site; INR 167,000 - 279,000; Full time

Job summary

Aaytham Consulting is seeking a candidate in Chennai to handle outbound calls promoting healthcare services. The role involves assisting patients and doctors, addressing billing/claims queries, and ensuring smooth hospital operations. You will work to meet daily and weekly sales targets through effective communication.

Strong communication skills and a customer-focused attitude will help you succeed in a busy healthcare support environment in Tamil Nadu.

Qualifications

• Experience in handling patient or healthcare queries is a plus.
• Good command of English; regional language skills are helpful.

Responsibilities

• Make outbound calls to patients, doctors, and hospitals to promote healthcare services.
• Handle patient queries related to medical billing, insurance claims, and hospital operations.
• Provide accurate information on healthcare services offered by our organization.
• Meet daily/weekly targets set for sales performance metrics such as call volume, conversion rates.

Skills

Communication

Outbound calling

Job description

Time- 9:30AM - 7PM

Working Days - 6 days

Roles and Responsibilities

• Make outbound calls to patients, doctors, and hospitals to promote healthcare services.
• Handle patient queries related to medical billing, insurance claims, and hospital operations.
• Provide accurate information on healthcare services offered by our organization.
• Meet daily/weekly targets set for sales performance metrics such as call volume, conversion rates, etc.
• Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction.