Telecaller Representative (Canada Time Zone)

Formics Tech LLC; Ahmedabad District; On-site; INR 279,000 - 390,600; Full time

Job summary

A call center service provider is seeking an enthusiastic Telecaller Representative to connect with potential clients in the Canadian market. This role involves making outbound calls, explaining services clearly, generating leads, and setting appointments for the sales team. Ideal candidates should have strong English communication skills and at least 6 months of telecalling experience while being comfortable working in the Canada time zone. Competitive targets will be set for daily and monthly calls.

Qualifications

• Minimum 6 months experience in telecalling/sales preferred.
• Basic computer knowledge including CRM and Excel.
• Ability to handle customer queries and objections.

Responsibilities

• Make outbound calls to prospective customers in Canada.
• Explain company services clearly and professionally.
• Generate leads and schedule meetings.
• Follow up with interested prospects.
• Maintain call records in CRM/software.
• Achieve daily and monthly call targets.

Skills

Good English communication skills

Clear and confident speaking voice

Comfortable working in Canada time zone

Target-oriented mindset

Tools

CRM

Excel

Job description

Job Summary

We are seeking a confident and enthusiastic Telecaller Representative to connect with potential clients in the Canada market. The role involves making outbound calls, explaining our services, generating leads, and setting appointments for the sales team.

Shift

Canada Time Zone (EST / PST)

Key Responsibilities

• Make outbound calls to prospective customers in Canada
• Explain company services clearly and professionally
• Generate leads and schedule meetings
• Follow up with interested prospects
• Maintain call records in CRM/software
• Achieve daily and monthly call targets
• Handle customer queries and objections effectively

Requirements

• Good English communication skills
• Clear and confident speaking voice
• Minimum 6 months experience in telecalling / sales (preferred)
• Comfortable working in Canada time zone
• Basic computer knowledge (CRM, Excel, etc.)
• Target-oriented mindset