Telecaller Receptionist

Talent Corner Hr Services; Mumbai; On-site; INR 180,000 - 264,000; Full time

Job summary

Talent Corner Hr Services invites applicants for a Telecaller cum Receptionist at the Front Office in Lower Parel, East Mumbai. You will handle calls, greet visitors, and coordinate interviews and appointments.

Ideal candidates have 1–2 years in a related role, fluent English (Hindi/Marathi preferred), basic MS Excel and email skills, and a graduation. Driving license is a plus.

Qualifications

• 1–2 years of experience in front office or telecalling.
• Fluent English; Hindi/Marathi preferred.
• Basic to good knowledge of MS Excel and email.
• Basic working knowledge of AI tools.
• Good verbal and written communication skills.
• Presentable and customer-friendly.
• Willing to work from Lower Parel.
• Graduation in any stream.

Responsibilities

• Make outbound calls for inquiries, follow-ups, interviews, and appointments.
• Handle inbound calls professionally.
• Share accurate information about services and job openings.
• Maintain call records and daily reports.
• Greet visitors and manage front desk operations.
• Maintain visitor register and handle couriers/documents.
• Assist HR/Admin with records, interviews, and follow-ups.
• Maintain confidentiality and professional communication.

Skills

Fluent English

Hindi/Marathi

Verbal communication

Written communication

Presentable

AI tools

Education

Graduate

Tools

MS Excel

Email

Job description

Role & responsibilities

Job Description (JD)

Position: Telecaller cum Receptionist

Department: Front Office

Location: Lower Parel, East Mumbai

Working Days & Time: Monday to Saturday | 9:00 AM 6:30 PM

Reporting To: HR Manager / Admin Head

Job Summary:

The Telecaller cum Receptionist will handle inbound and outbound calls, manage front desk

operations, coordinate interviews/appointments, and provide administrative support to HR

and operations.

Key Responsibilities (KRA):

• Make outbound calls for inquiries, follow-ups, interview scheduling, and appointments.
• Handle inbound calls professionally.
• Share accurate information about services and job openings.
• Maintain call records and daily reports.
• Greet visitors and manage front desk operations.
• Maintain visitor register and handle couriers/documents.
• Assist HR/Admin with records, interviews, and follow-ups.
• Maintain confidentiality and professional communication.

Preferred candidate profile

Basic Requirements / Eligibility:

• 1-2 experience in the same field is desired.
• Fluent in English (Hindi/Marathi preferred).
• Basic to good knowledge of MS Excel and email.
• Basic working knowledge of AI tools.
• Good verbal and written communication skills.
• Presentable and customer-friendly.
• Graduate (any stream).
• Willing to work from Lower Parel.
• Driving license is an added advantage.

8618100382