Telecaller (Monthly CTC: 25K)

Deck Mount Electronics; Gurugram District; On-site; INR 254,000 - 304,000; Full time

Job summary

Deck Mount Electronics Pvt. Ltd. is seeking Tele callers to join our team in Gurugram. You will make outbound calls, present our products, generate and qualify leads, and support the sales team in achieving targets.

Strong communication in Hindi and English is essential, with basic MS Excel/Word and email skills. Freshers with excellent communication skills are welcome, and graduates can apply. The role focuses on lead generation, follow-ups, and coordinating with internal teams to ensure smooth

Qualifications

• Graduate or Undergraduate candidates can apply.
• Freshers with excellent communication skills are welcome.
• Prior tele calling, telesales, customer support, or lead generation experience preferred.

Responsibilities

• Make outbound calls to prospective customers from the provided database.
• Introduce company products and services to potential clients.
• Generate and qualify leads for the sales team.
• Follow up on inquiries and maintain customer relationships.
• Schedule appointments and product demonstrations for sales representatives.
• Maintain accurate records of calls, customer interactions, and follow-ups in CRM/Excel.
• Achieve daily, weekly, and monthly calling and lead generation targets.
• Handle customer queries professionally and elevate issues when required.
• Coordinate with internal teams to ensure smooth customer communication.

Skills

Verbal communication

Hindi & English

MS Excel

MS Word

Email communication

Negotiation

Lead generation

Education

Graduate or Undergraduate

Tools

CRM

Job description

Industry Preference: Medical Devices / Healthcare Equipment (Preferred)

Immediate Joiner

Monthly Salary - Up to 25K

About the Role

Deck Mount Electronics Pvt. Ltd. is looking for enthusiastic and result-oriented Tele callers to join our growing team. The candidate will be responsible for making outbound calls, generating leads, following up with potential customers, and supporting the sales team in achieving business objectives.

Key Responsibilities

• Make outbound calls to prospective customers from the provided database.
• Introduce company products and services to potential clients.
• Generate and qualify leads for the sales team.
• Follow up on inquiries and maintain customer relationships.
• Schedule appointments and product demonstrations for sales representatives.
• Maintain accurate records of calls, customer interactions, and follow-ups in CRM/Excel.
• Achieve daily, weekly, and monthly calling and lead generation targets.
• Handle customer queries professionally and elevate issues when required.
• Coordinate with internal teams to ensure smooth customer communication.

Required Skills

• Excellent verbal communication and interpersonal skills.
• Good command of Hindi and English.
• Basic knowledge of MS Excel, MS Word, and email communication.
• Ability to persuade and engage customers over phone calls.
• Strong follow-up and negotiation skills.
• Positive attitude and target-oriented approach.

Eligibility Criteria

• Graduate or Undergraduate candidates can apply.
• Prior experience in tele calling, telesales, customer support, or lead generation will be preferred.
• Freshers with excellent communication skills are also welcome.