Telecaller (HNI Client Engagement)

Zigsaw; Mumbai; On-site; INR 200,000 - 320,000; Full time

Job summary

Zigsaw is seeking a confident telecaller with 1-4 years of experience to engage with High-Net-Worth Individuals, CXOs, entrepreneurs, and other senior prospects. The role focuses on presenting products, scheduling meetings, and maintaining CRM records.

Ideal candidates will have excellent English, experience with luxury clientele, strong persuasion and relationship-building skills, and proficiency in CRM tools and MS Office. Prior experience in luxury retail or finance is a plus.

Qualifications

• 1-4 years of experience as a telecaller or similar role.
• Excellent command of English with a polished accent.
• Experience dealing with High-Net-Worth Individuals (HNIs) or corporate decision-makers.

Responsibilities

• Conduct outbound calls to high-end suppliers.
• Introduce products, services, events, or business opportunities professionally.
• Schedule meetings and appointments as needed.
• Maintain regular follow-ups with suppliers.
• Update CRM records and call logs accurately.

Skills

English proficiency

HNI interactions

Persuasion skills

CRM experience

MS Office

Tools

CRM software

Microsoft Office

Job description

A polished and confident telecaller with 1-4 years of experience, who can comfortably

converse with High-Net-Worth Individuals (HNIs) CXOs, entrepreneurs, architects & interior

designers.

Key Responsibilities

• Conduct outbound calls to High-end Suppliers
• Introduce products, services, events, or business opportunities in a professional and engaging manner.
• Schedule meetings and appointments if needed
• Maintain regular follow-ups with suppliers
• Update CRM records and maintain accurate call logs.

Desired Skills

• Exceptional command over English with a neutral or polished accent.
• Experience interacting with HNIs, luxury clientele, or corporate decision-makers.
• Strong persuasion and relationship-building skills.
• Ability to handle objections confidently and tactfully.
• Familiarity with CRM tools and Microsoft Office.

Preferred Candidate Background

• Luxury retail
• Wealth management, Banking and financial services