Telecaller (FMCG)

Midas Fintech Solutions Pvt. Ltd.; Gurugram District; Vor Ort; INR 150.000 - 210.000; Vollzeit

Zusammenfassung

Midas Fintech Solutions Pvt. Ltd. in India is seeking a proactive Telecaller with 1–3 years of experience in telecalling, telesales or customer service to support our sales and business development efforts. The role involves contacting potential customers and promoting FMCG products.

You will generate leads, follow up on inquiries, maintain call records, and coordinate with the sales team to convert leads into sales while building strong customer relationships and meeting daily targets.

Qualifikationen

• 1–3 years of experience in telecalling, telesales, or customer service.
• FMCG experience will be preferred.
• Proactive and confident Telecaller to support sales and business development.

Aufgaben

• Make outbound calls to potential customers, retailers, distributors, and dealers.
• Promote the company's FMCG products and explain product features, pricing, and benefits.
• Generate leads and identify new business opportunities.
• Follow up with customers regarding product enquiries, orders, payments, and repeat purchases.
• Maintain customer databases, call records, and daily follow-up reports.
• Coordinate with the sales team to convert leads into sales.
• Build and maintain strong customer relationships.
• Achieve daily calling targets and assigned sales objectives.
• Handle customer queries professionally and escalate.

Kenntnisse

Telecalling

Telesales

Customer Service

Jobbeschreibung

Job Summary

Exp - 1-3 years of experience in telecalling, telesales, or customer service; FMCG experience will be preferred.

JD - We are looking for a proactive and confident Telecaller to support our sales and business development activities. The candidate will be responsible for contacting potential customers, following up with existing clients, generating leads, and promoting the company's FMCG products.

Key Responsibilities

• Make outbound calls to potential customers, retailers, distributors, and dealers.
• Promote the company's FMCG products and explain product features, pricing, and benefits.
• Generate leads and identify new business opportunities.
• Follow up with customers regarding product enquiries, orders, payments, and repeat purchases.
• Maintain customer databases, call records, and daily follow-up reports.
• Coordinate with the sales team to convert leads into sales.
• Build and maintain strong customer relationships.
• Achieve daily calling targets and assigned sales objectives.
• Handle customer queries professionally and escalat