Telecaller - Electrical

ExcelR Edtech Pvt Ltd; Jaipur; On-site; INR 180,000 - 240,000; Full time

Job summary

ExcelR Edtech Pvt Ltd in Rajasthan is seeking a dedicated Telecaller focused on electrical products to join our team in Jaipur. You will engage with potential customers, share product information, and assist in the sales process.

The role requires strong communication, a basic understanding of electrical concepts, and the ability to work in a fast-paced environment while maintaining accurate records in our CRM.

Qualifications

• Strong communication and interpersonal skills.
• Basic understanding of electrical concepts and products.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficiency in using telecommunication tools and CRM software.
• Customer-oriented mindset with a passion for sales.

Responsibilities

• Make outbound calls to potential customers to introduce our electrical products and services.
• Provide detailed information about product features, benefits, and pricing.
• Address customer inquiries and resolve any issues related to our offerings.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with the sales team to identify leads and follow up on potential sales opportunities.
• Stay updated on industry trends and product knowledge to effectively communicate with customers.

Skills

Excellent communication

Interpersonal skills

Fast-paced adaptability

Sales orientation

Customer service mindset

Tools

CRM software

Telecom tools

Job description

We are seeking a dedicated Telecaller with a focus on electrical products and services to join our team in Rajasthan. The ideal candidate will be responsible for engaging with potential customers, providing information about our electrical offerings, and assisting in the sales process. This role requires excellent communication skills and a strong understanding of electrical concepts to effectively address customer inquiries and promote our products.

Key Responsibilities:

• Make outbound calls to potential customers to introduce our electrical products and services.
• Provide detailed information about product features, benefits, and pricing.
• Address customer inquiries and resolve any issues related to our offerings.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with the sales team to identify leads and follow up on potential sales opportunities.
• Stay updated on industry trends and product knowledge to effectively communicate with customers.

Required Skills:

• Strong communication and interpersonal skills.
• Basic understanding of electrical concepts and products.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficiency in using telecommunication tools and CRM software.
• Customer-oriented mindset with a passion for sales.

If you are enthusiastic about electrical products and enjoy engaging with customers, you can contribute to our team in Rajasthan.