Telecaller - Education

Gauranga Study Abroad Consultants Pvt Ltd; Delhi; On-site; INR 167,000 - 279,000; Full time

Job summary

Gauranga Study Abroad Consultants Pvt Ltd in Delhi is seeking a female Academic Counsellor to counsel students, handle enquiries, and support the admission process. The role requires strong communication skills, basic backend knowledge, and the ability to convert leads through effective counselling and sales coordination.

You will counsel students, manage calls, and coordinate with backend teams to streamline applications and documentation.

Qualifications

• Strong communication skills in English and Hindi are required.
• Basic backend knowledge including data entry and documentation.
• Comfortable with calling, counselling and closing leads.

Responsibilities

• Counsel students regarding academic courses and admission processes.
• Handle inbound and outbound calls with prospective students.
• Convert enquiries into admissions through effective counselling.
• Follow up with leads and maintain proper communication.
• Work towards achieving weekly and monthly targets.
• Maintain and update student records, follow-ups, and documentation.
• Coordinate with backend teams for application and document processing.

Skills

Strong communication skills

Basic backend knowledge

Data entry

MS Word Excel Email

Education

Graduation in any discipline

Job description

Experience Required: Minimum 6 Months

Working Hours: Day Shift (10:00 AM 7:00 PM)

ABOUT THE ROLE

We are looking for the female Academic Counsellor who will be responsible for counselling students, handling enquiries, and supporting the admission process. The role requires strong communication skills, basic backend knowledge, and the ability to convert leads through effective counselling and sales coordination.

JOB RESPONSIBILITIES

• Counsel students regarding academic courses and admission processes
• Handle inbound and outbound calls with prospective students
• Convert enquiries into admissions through effective counselling
• Follow up with leads and maintain proper communication
• Work towards achieving weekly and monthly targets
• Maintain and update student records, follow-ups, and documentation
• Coordinate with backend teams for application and document processing

REQUIRED SKILLS & ELIGIBILITY

• Female candidates only
• Minimum 6 months experience in sales / academic counselling / telecalling
• Basic backend knowledge (data entry, documentation, follow-ups)
• Good communication skills in English and Hindi
• Comfortable with calling, counselling, and closing leads
• Basic computer knowledge (MS Word, Excel, Email)
• Target-oriented and result-driven mindset

EDUCATIONAL QUALIFICATION

• Graduation in any discipline (Preferred)