Telecaller Associate (Freshers)

Griffinmark Robotics; Thiruvananthapuram; Vor Ort; INR 120.000 - 180.000; Vollzeit

Zusammenfassung

Griffinmark Robotics in Thiruvananthapuram, Kerala is seeking an enthusiastic Telecaller Associate to join our team. You will make inbound and outbound calls to prospective and existing customers, explain products/services, and follow up with leads.

Freshers are welcome. A graduate degree, strong communication, and basic knowledge of MS Office/Google Workspace are advantageous. Positive attitude, learnability, and target-driven approach are valued. Training will be provided.

Qualifikationen

• Fresher; no prior work experience required.
• A graduate degree or equivalent qualification.
• Strong verbal and written communication skills.
• Basic knowledge of MS Office or Google Workspace is advantageous.
• Positive attitude and willingness to learn.
• Confident phone communication abilities.
• Good follow-up and customer-handling skills.
• Target-oriented and self-motivated.

Aufgaben

• Make inbound and outbound calls to prospective and existing customers.
• Explain products/services and address basic queries.
• Follow up with leads through calls and other channels.
• Support marketing in lead generation and customer engagement.
• Maintain accurate records of calls, leads, and interactions.
• Coordinate with sales/marketing for lead follow-ups.
• Build and maintain positive customer relationships.

Kenntnisse

customer

communication

marketing

telemarketing

Ausbildung

Any graduate degree

Tools

MS Office

Google Workspace

Jobbeschreibung

We are looking for an enthusiastic and motivated Telecaller Associate to join our team.

Job Location

Thiruvanathapuram, Kerala

Key Responsibilities

• Make inbound & outbound calls to prospective and existing customers.
• Explain products/services to customers and address basic queries.
• Follow up with leads through calls and other communication channels.
• Support the marketing team in lead generation and customer engagement activities.
• Maintain accurate records of calls, leads, and customer interactions.
• Coordinate with the sales and marketing teams for lead follow-ups.
• Build and maintain positive relationships with customers.

Skills & Qualifications

• Experiecence : Fresher
• Any graduate degree or equivalent qualification.
• Good communication and interpersonal skills.
• Basic knowledge of MS Office / Google Workspace is an advantage.
• Positive attitude and willingness to learn.
• Ability to communicate confidently over the phone.
• Good follow-up and customer-handling skills.
• Target-oriented and self-motivated.

Skills: customer,communication,marketing,telemarketing