Telecaller

SAJM BRAND HUB PVT LTD; New Delhi; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Learning & career growth opportunities

Professional work environment

Job summary

SAJM BRAND HUB PVT LTD in Delhi invites applications for a Telecalling Executive. The role involves making outbound calls and handling incoming queries, communicating professionally with customers and candidates, and explaining our services clearly.

You will maintain accurate call records, update trackers, and coordinate with the internal team for timely follow-ups. A positive, professional approach on every call is essential, with 6 months to 1 year of telecalling experience preferred.

Qualifications

• 6 months–1 year telecalling experience.
• Confident and polite personality.
• Basic computer knowledge and MS Excel skills.
• Good convincing and follow-up skills.
• Ability to work independently and as part of a team.

Responsibilities

• Make outbound and handle incoming calls
• Communicate professionally with customers/candidates
• Explain company services and requirements clearly
• Regular follow-ups with customers/candidates
• Maintain call records and update calling trackers
• Coordinate with the internal team for follow-ups
• Maintain a positive and professional approach during calls

Skills

Telecalling

Customer communication

Follow-up skills

Teamwork

Independent work

Tools

MS Excel

Job description

• Make outbound and handle incoming calls
• Communicate professionally with customers/candidates
• Explain company services and requirements clearly
• Regular follow-ups with customers/candidates
• Maintain call records and update calling trackers
• Coordinate with the internal team for follow-ups
• Maintain a positive and professional approach during calls

Requirements

• 6 months–1 year of telecalling experience
• Confident and polite personality
• Basic computer knowledge & MS Excel skills
• Good convincing and follow-up skills
• Ability to work independently and as part of a team

What We Offer

• Learning & career growth opportunities
• Professional and supportive work environment