Telecaller

Fireblazeaischool; Nagpur District; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Incentives

Commission

Fixed salary

Performance bonus

Career growth

Job summary

Fireblaze AI School, part of Fireblaze Technologies, seeks a motivated Telecaller to handle outbound and/or inbound calls, generate leads, and assist customers with information about products and services.

The role offers fixed salary plus performance-based incentives and opportunities for career growth, with training and skill development programs available.

Qualifications

• Excellent communication and persuasive skills are essential.
• Telecalling/telesales experience is a plus.
• Graduation preferred; 10+2 (High School) minimum required.

Responsibilities

• Make outbound calls to potential or existing customers.
• Handle inbound calls and respond to inquiries.
• Explain products/services clearly and answer questions.
• Generate leads and convert them into sales opportunities.
• Maintain a database of customer interactions and follow-ups.
• Achieve daily/weekly/monthly call and sales targets.
• Resolve customer complaints and issues as needed.
• Follow company scripts and guidelines during calls.

Skills

Communication

Persuasive speaking

Education

Higher Secondary (10+2)

Graduation

Job description

Fireblaze AI School is a part of Fireblaze Technologies which was started in April 2018 with a Vision to Up-Skill and Train in emerging technologies. Mission Statement “To Provide Measurable & Transformational Value To Learners Career” Vision Statement ““To Be The Most Successful & Respected Job-Oriented Training Provider Globally.” We Focus widely on creating a huge digital impact. Hence Our Strong Presence over Digital Platforms are a must have thing for use. Below Are the links to all the social media channels.

We are looking for a motivated and energetic Telecaller to handle outbound and/or inbound calls, generate leads, and assist customers by providing information about our products/services. The candidate should have excellent communication skills and a persuasive approach.

Key Responsibilities

• Make outbound calls to potential or existing customers
  
• Handle inbound calls and respond to customer inquiries
  
• Explain products/services and answer questions clearly
  
• Generate leads and convert them into sales opportunities.
  
• Maintain a database of customer interactions and follow-ups
  
• Achieve daily/weekly/monthly call and sales targets
  
• Resolve customer complaints and escape issues when necessary
  
• Follow company scripts and guidelines during calls
  

Requirements

• Minimum: 10+2 (Higher Secondary) or equivalent
  
• Graduation preferred (any field)
  
• Prior experience in telecalling/telesales is a plus
  
• Attractive Incentives & Commission based on performance
  
• Fixed Salary + Performance Bonus
  
• Training & Skill Development Programs
  
• Opportunity for Career Growth (Team Leader / Manager roles)