Telecaller

Shiksha Saarathi; Nagpur District; On-site; INR 134,000 - 223,000; Full time

Benefits offered by this job

Incentives & commissions

Job summary

Shiksha Saarathi is seeking a motivated Telecaller to handle outbound and/or inbound calls, generate leads, and assist customers by providing information about our products and services. You will explain features clearly and strive to convert inquiries into opportunities, while maintaining accurate records.

We offer a friendly, supportive work environment with training and skill development programs, growth potential into team leader or manager roles, and an attractive salary plus

Qualifications

• Minimum: 10+2 (Higher Secondary) or equivalent.
• Graduation preferred (any field).
• Prior experience in telecalling/telesales is a plus.
• Attractive incentives & Commission based on performance.
• Fixed Salary + Performance Bonus.
• Training & Skill Development Programs.
• Opportunity for Career Growth (Team Leader / Manager roles).
• Friendly & Supportive Work Environment.

Responsibilities

• Make outbound calls to potential or existing customers.
• Handle inbound calls and respond to customer inquiries.
• Explain products/services and answer questions clearly.
• Generate leads and convert them into sales opportunities.
• Maintain a database of customer interactions and follow-ups.
• Achieve daily/weekly/monthly call and sales targets.
• Resolve customer complaints and elevate issues when necessary.
• Follow company scripts and guidelines during calls.

Skills

Communication skills

Persuasive approach

Telecalling

Education

Higher secondary / 10+2

Graduation preferred

Job description

We are looking for a motivated and energetic Telecaller to handle outbound and/or inbound calls, generate leads, and assist customers by providing information about our products/services. The candidate should have excellent communication skills and a persuasive approach.

Key Responsibilities

• Make outbound calls to potential or existing customers
  
• Handle inbound calls and respond to customer inquiries
  
• Explain products/services and answer questions clearly
  
• Generate leads and convert them into sales opportunities.
  
• Maintain a database of customer interactions and follow-ups
  
• Achieve daily/weekly/monthly call and sales targets
  
• Resolve customer complaints and elevate issues when necessary
  
• Follow company scripts and guidelines during calls
  

Requirements

• Minimum: 10+2 (Higher Secondary) or equivalent
  
• Graduation preferred (any field)
  
• Prior experience in telecalling/telesales is a plus
  
• Attractive Incentives & Commission based on performance
  
• Fixed Salary + Performance Bonus
  
• Training & Skill Development Programs
  
• Opportunity for Career Growth (Team Leader / Manager roles)
  
• Friendly & Supportive Work Environment
  

About the Company

Education

At Fireblaze AI School, we are not just a training institute—we are an ecosystem built around Data, AI, and the Future of Work.

Our mission is to empower talent, transform industries, and accelerate innovation by bridging the gap between education, industry, and research.

What makes Fireblaze unique?

Next-Gen Education – Cutting-edge programs in AI, Data Science, Cloud, Full Stack, and more, designed for real-world careers.

Industry Partnerships – Collaborations with leading companies to provide hands‑on learning, internships, and placements.

Franchise & Expansion Model – Creating opportunities for educational entrepreneurs to join the Fireblaze network and scale AI education.

Research & Innovation Hub – Nurturing talent to solve real‑world problems through AI-driven projects and applied research.

Career & Placement Ecosystem – A strong focus on employability, career maturity, and job‑readiness through structured mentorship and career services.

Vision: To make Fireblaze the #1 global ecosystem for Data & AI talent, shaping leaders, innovators, and problem-solvers.

Whether you’re a student, professional, institute, or industry partner—Fireblaze is your gateway to the AI-powered future.