Telecaller

JITO World; Mumbai; On-site; INR 551,000 - 1,102,000; Part time

Job summary

Jitojobs in Mumbai is seeking a confident Telecaller / Inside Sales Executive on a freelance basis. You will handle pre-exhibition lead generation, post-exhibition follow-ups, and ongoing servicing of existing clients.

The role requires excellent communication, disciplined follow-up, CRM/Excel updates, and coordination with sales, accounts, and dispatch teams to convert enquiries into orders or meetings. Strong organizational skills and punctual reporting of daily call activity are essential.

Qualifications

• Proven experience in telecalling or inside sales.
• Strong communication and follow-up skills.
• Experience using CRM and Excel for lead management.

Responsibilities

• Handle inbound and outbound calls for pre-exhibition and post-exhibition activities.
• Coordinate quotations with the sales team and follow up to convert leads.
• Maintain regular communication with existing customers and handle repeat inquiries.
• Update lead status and activities in CRM or Excel daily.
• Collaborate with sales, accounts, and dispatch teams for timely responses.

Skills

Telecalling

Inside sales

CRM

Tools

CRM

Excel

Job description

MM2MM PRODUCTS Mumbai Posted 9 months ago Updated 9 months ago

Job Type: Freelancer

Work Mode: Hybrid

Experience: MidLevel

Travel Requirements:

Skills:

We are looking for a confident, polite, and result-oriented Telecaller / Inside Sales Executive to handle pre-exhibition lead generation, post-exhibition follow-ups, and ongoing servicing of existing clients. The role requires excellent communication skills, strong follow-up discipline, and the ability to convert enquiries into meetings or orders while maintaining long-term client relationships.

Responsibilities

The Telecaller will handle inbound and outbound calls related to pre-exhibition promotion, post-exhibition lead follow-ups, and servicing of existing clients. Responsibilities include contacting potential customers before exhibitions to introduce the company, inform them about participation, and invite them to visit the stall. Post-exhibition, the role involves calling all leads and visitors, thanking them for their visit, understanding their requirements, sharing product details or catalogues, coordinating quotations with the sales team, and following up consistently to convert enquiries into orders or meetings. The Telecaller will also maintain regular communication with existing customers, handle repeat order enquiries, provide updates on products or dispatch status, and ensure a polite and professional customer experience. Accurate updating of lead status, follow-up schedules, and conversion details in CRM or Excel is essential. The role requires close coordination with sales, accounts, and dispatch teams, quick response to calls, emails, and WhatsApp enquiries, and disciplined reporting of daily call activity and outcomes to support sales performance and management review.