Telecaller

Recex Pvt Ltd.; Kolkata District; On-site; INR 167,000 - 246,000; Full time

Job summary

Recex Pvt Ltd. is seeking a telecaller in Kolkata to engage with existing and potential clients for sales follow-up and AMC renewals. The role involves explaining DG set products, AMCs, and offers, while maintaining accurate CRM and Excel-based records.

The candidate should have 1–3 years of telecalling experience, strong communication in Hindi and Bengali (basic English), and familiarity with Excel, WhatsApp, and CRM systems. Female candidates are preferred for this position.

Qualifications

• 1–3 years telecalling experience preferred.
• Good communication in Hindi/Bengali (basic English).
• Excel, WhatsApp, and CRM knowledge.

Responsibilities

• Call existing & potential clients for sales follow-up & AMC renewals.
• Explain DG set products, AMCs, and offers.
• Maintain CRM & Excel-based call records.
• Follow up on IndiaMART & JustDial leads.
• Coordinate with sales/service teams.

Skills

Telecalling

Communication skills

Hindi language

Bengali language

Excel

WhatsApp

CRM knowledge

Tools

CRM software

Microsoft Excel

Job description

Responsibilities

• Call existing & potential clients for sales follow-up & AMC renewals
• Explain DG set products, AMCs, and offers
• Maintain CRM & Excel-based call records
• Follow up on IndiaMART & JustDial leads
• Coordinate with sales/service teams

Requirements

• 1–3 years of telecalling experience preferred
• Good communication in Hindi/Bengali (basic English)
• Excel, WhatsApp, and CRM knowledge
• Female candidates preferred