Tele Caller

Dusad Agrofood; Jaipur; On-site; INR 180,000 - 300,000; Full time

Job summary

Dusad Agrofood is seeking professionals for tele-calling and customer support roles in Jaipur. The position focuses on outbound outreach to potential customers, handling inbound inquiries, and maintaining accurate CRM data.

The role also emphasizes regular follow-ups to nurture leads and ensure client satisfaction. The ideal candidate will have 2–5 years of experience in tele-calling or call center environments with strong English and Hindi communication skills, including regional languages as

Qualifications

• 2–5 years of experience in tele-calling, customer service, or a call center environment.

Responsibilities

• Outbound Calling: Reach out to prospective customers to introduce company products, services, or offerings.
• Inbound Customer Support: Handle customer inquiries, address concerns, and provide clear product information.
• Data Management: Record and update call logs, customer responses, and contact details accurately in the CRM system.
• Follow-Ups: Maintain regular contact with leads and existing clients to ensure satisfaction and drive conversion.

Job description

Role & responsibilities

• Outbound Calling: Reach out to prospective customers to introduce company products, services, or offerings.
• Inbound Customer Support: Handle customer inquiries, address concerns, and provide clear product information.
• Data Management: Record and update call logs, customer responses, and contact details accurately in the CRM system.
• Follow-Ups: Maintain regular contact with leads and existing clients to ensure satisfaction and drive conversion.

Preferred candidate profile

Experience: 2 to 5 years of experience in tele-calling, customer service, or a call center environment.

Communication: Strong spoken and written skills in English, Hindi and regional languages.