Telecaller ( Work from home)

Zohorecruit; Delhi; Remote; INR 156,000 - 246,000; Full time

Job summary

Zohorecruit in Delhi, India seeks a confident Telecaller/Telecalling Executive to handle customer calls, generate leads, and follow up with potential clients. You will maintain strong customer relationships, update CRM/Excel, and coordinate with the sales team to achieve targets.

Freshers to experienced candidates are welcome. Role requires Hindi communication with basic English, familiarity with CRM software and Excel, and a target-driven attitude.

Qualifications

• Good communication skills in Hindi; basic English communication preferred.
• Confident and convincing speaking ability.
• Basic knowledge of computer, WhatsApp, Excel, or CRM software.
• Ability to handle multiple calls and follow-ups.
• Target-oriented and self-motivated personality.

Responsibilities

• Make outbound calls to potential and existing customers.
• Explain company products/services clearly and professionally.
• Generate leads and convert inquiries into potential business opportunities.
• Follow up with interested customers regularly.
• Handle incoming customer inquiries and provide accurate information.
• Maintain daily call records and update customer details in CRM/Excel.
• Achieve daily, weekly, and monthly calling and conversion targets.
• Coordinate with the sales team for qualified leads.
• Resolve basic customer queries and escape issues when required.
• Maintain professional communication and a positive customer experience.

Tools

Excel

CRM Software

Job description

Job Title: Telecaller / Telecalling Executive

We are looking for a confident and energetic Telecaller to handle customer calls, generate leads, follow up with potential clients, and maintain strong customer relationships.

Key Responsibilities

• - Make outbound calls to potential and existing customers.
• - Explain company products/services clearly and professionally.
• - Generate leads and convert inquiries into potential business opportunities.
• - Follow up with interested customers regularly.
• - Handle incoming customer inquiries and provide accurate information.
• - Maintain daily call records and update customer details in CRM/Excel.
• - Achieve daily, weekly, and monthly calling and conversion targets.
• - Coordinate with the sales team for qualified leads.
• - Resolve basic customer queries and escape issues when required.
• - Maintain professional communication and a positive customer experience.

Candidate Requirements

• - Good communication skills in Hindi; basic English communication preferred.
• - Confident and convincing speaking ability.
• - Basic knowledge of computer, WhatsApp, Excel, or CRM software.
• - Ability to handle multiple calls and follow-ups.
• - Target-oriented and self-motivated personality.
• - Freshers as well as experienced candidates can apply.

Qualification

Experience

Fresher to 3 Years.

Skills Required

Telecalling, Customer Handling, Lead Generation, Follow-up, Sales Communication, Customer Support, CRM Handling, Convincing Skills.

Employment Type

Full-Time